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Our Clients

OneShield can adapt to clients specializing in single lines of business and others offering multiple products across personal and commercial lines. Our portfolio of success is solidified by some very strong names within the insurance industry. A testament to the flexibility and strength of our solutions is that each company you see listed below, along with others, had a wide scope of needs and requirements that were completely varied and diverse. Click on any of the client logos below for more information. 

The Guarantee

The Guarantee Company of North America (The Guarantee), a leader in specialty insurance within the North American marketplace, relies on OneShield as the policy, rating and billing system of choice for the leader insurer.

OneShield Rating OneShield Billing OneShield Policy

The Guarantee Company of North America

Company Needs

With an overall focus on streamlining processes and replacing multiple systems, the legacy transformation with OneShield Insurance Software will help lower operational costs, minimize risks and gain efficiencies. The Guarantee is relying on OneShield to modernize and automate a number of processes across their personal, commercial and surety lines of business. Leveraging OneShield's policy, rating, billing, reinsurance cession management and business intelligence components, the company foresees an increase in productivity and an improved time to market for offerings as a result of their modernization efforts.

With the deployment of OneShield, The Guarantee will seek to advance and streamline their technology capabilities across their business by:

  • Modernizing, unifying and automating infrastructure
  • Improving service levels for their independent broker and agent network
  • Eliminating manual processes and IT dependency on transacting business functions
  • Providing systems in the language of preference
  • Automating billing processes including more billing options
  • Achieving correct rating balance
  • Running one system capable of managing all products and product versions
  • Interfacing with multiple third‐party systems including reinsurers 

Customer‐Centric View

The Guarantee will be able to provide access to real‐time information for their brokers and agents via OneShield Insurance Technology. With OneShield's portal capabilities, their distribution channels will be able to quickly and efficiently administer and facilitate interactions with their customers.

Flexibility

OneShield provides the flexibility The Guarantee needs to work with their broker network more effectively. They will be able to deliver more timely responses with an automated, intuitive, self‐administering quoting capability all while having more overall insight and access to their underwriting risk exposures with OneShield reporting.

“It was imperative that we select a system that is a proven leader with our specific product offerings, as well as in the North American market. Our goal was to find a technology partner that would provide us with the ultimate flexibility to administer our business across North America, in accordance to regulatory, regional and cultural requirements all on a single platform. OneShield enterprise architecture, globalized offering and extensive configuration capabilities met all of these requirements.”