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Enhance operational and process efficiencies, strengthen service levels, and rapidly support initiatives — all while giving you the power to design workflows and automate billing tasks.

Core Features

No matter how complex your accounting needs are, this complete billing and receivables management system for P&C insurers generates invoices, enables self-serve Web portals, tracks payables and receivables, offers rich analytics, and helps resolve customer and partner inquiries quickly.

From billing and reconciliations to reporting, streamline all aspects of your billing cycle across every personal, commercial, specialty lines and variable and annuity product.

Both agent and customer service levels are significantly enhanced with built-in commission management, flexible equity-based billing, payment and delinquency plans, and easy integration with third-party document and payment systems.

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Automate Accounting Processes

Automatically generate tasks for Billing/PAS users, including invoices, reminders, notices, cash application, write-offs, disbursements and suspend billing functions. Minimize billing leakage with automation, including mid-term rescheduling of payment plans or bill-type changes that maintain control over all payment term changes.

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Enable Self-Serve Options

Enhance customer service levels with self-serve options such as payment, including online payments that fully integrate with OneShield Billing and other external systems. For example, offer multiple payment methods, including real-time online and credit/debit/EFT payments.

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Customize Almost Anything

Enjoy end-to-end configuration options. For example, add flexible rules-based billing and payment plan options matching individual insureds or risk or, configure cash application rules to determine the order of cash application to fees, premiums, etc.

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Complete Security Management

From in-house access to web portals, OneShield’s “actor role” security features determine who sees and does what within the system — ensuring users can only perform discrete functions within the system. For example, single payments, batch payments, or applications cash, but not write-offs or suspension activities.

News

The insurance industry is undergoing a technology transformation that will change the way we envision and operate business today and…
Answering these five questions could help your organization assess the gap between your current capabilities and the efficiencies and customer…

Knowledge Hub

Business drivers shifts insurers to As-A-Service Billing

The insurance industry is undergoing a technology transformation that will change the way we envision and operate business today and in the future. Answering this call for business change are cloud-ba

Clients

Pure needed a flexible tool-based platform to effectively and rapidly introduce their unique policy products to a market of high net-worth individuals.

Technology Platform

OneShield delivers a pre-built process automation platform with an innovative design tool allowing users to rapidly self-modify solutions via configuration. Bundled with an abundance of components, including object models, UIs, workflows and rules, this cutting-edge platform is deployed on public or private clouds.

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Portals

OneShield Software’s self-serve Web portals give your customers and other market partners secure, yet controlled access to any aspect of your solutions, allowing agents, partners and customers to select and execute payment options

Relationship Management

OneShield Billing provides premium billing functionality in a complete payment and receivables management system for P&C and life insurers across all personal, commercial, life and specialty markets.

Reporting

Your ability to foresee, react or adapt to marketplace events often depends on the quality of information available. With OneShield Reporting, you can leverage pre-built or ad-hoc reports to get critical decision-making data.

Lower Cost of Ownership

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Pre-Built Insurance Content

Our pre-built library of insurance-specific content for personal, commercial, life and specialty lines and pre-defined and configurable data models, workflows, rules, rates, reports, dashboards and product definitions — eliminating the time-consuming and costly “ground-up” requirements gathering process.

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Wizard-Based

The intuitive nature of our design application and wizard-based development, OneShield Designer, empowers your business and technical users to work collaboratively to achieve 100% self-sufficiency in modifying functions.

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Customer-Centric

As one policy can impact another, our model allows you to underwrite on an account-level, rather than policy-level, giving you the ability to easily launch customer loyalty programs and agent incentives.