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The Guarantee Company of North America

Company Needs

With an overall focus on streamlining processes and replacing multiple systems, the legacy transformation with OneShield Software helped lower operational costs, minimize risks and gain efficiencies. The Guarantee relied on OneShield to modernize and automate a number of processes across their personal, commercial and surety lines of business. Leveraging OneShield’s policy, rating, billing, reinsurance cession management and business intelligence components, the company foresaw an increase in productivity and an improved time to market for offerings as a result of their modernization efforts.

Customer‐Centric View

The Guarantee was able to provide access to real‐time information for their brokers and agents by leveraging OneShield’s portal capabilities. Their distribution channels were able to quickly and efficiently administer and facilitate interactions with their customers.

Flexibility

OneShield provides the flexibility The Guarantee needs to work with their broker network more effectively. They delivered more timely responses with an automated, intuitive, self‐administering quoting capability all while having more overall insight and access to their underwriting risk exposures with OneShield reporting.

“It was imperative that we select a system that is a proven leader with our specific product offerings, as well as in the North American market. Our goal was to find a technology partner that would provide us with the ultimate flexibility to administer our business across North America, in accordance to regulatory, regional and cultural requirements all on a single platform. OneShield enterprise architecture, globalized offering and extensive configuration capabilities met all of these requirements.”