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Travelers Canada (formerly The Dominion)

Company Needs

Travelers Canada’s (formerly The Dominion) enterprise policy replacement project was an immense effort with multiple integration points. Ultimately, a number of legacy systems were retired to facilitate the ease of doing business for the independent broker distribution network by enabling straight through processing. Travelers Canada sought a solution to support their goal of a single system for all personal and commercial lines of business and deployed OneShield Software.

Self‐reliant and Configurable

Travelers Canada has sophisticated products and complex requirements that demand a flexible system. In addition, they needed the system to allow them to be self‐reliant. OneShield proved to be the one system that could do what many other products could not because of its metadata capabilities, including the ability to configure a sophisticated, monthly‐rated personal auto product with lots of rules.

Collaborative and Client Focused

OneShield’s willingness to co-locate development resources and train the Travelers Canada team has resulted in a close working relationship that lead to the implementation success of this project.

“We realized from the outset the magnitude of effort involved in a core replacement project as well as the impact adapting to the change on our organization. It was imperative that we not only find the right technology—but the right partner, so we could leverage that experience to our advantage. With OneShield, we found a partner with strong implementation experience and deep insurance knowledge. They worked collaboratively with us throughout our transition. We are very proud of what our team has accomplished. OneShield’s commitment and partnership not only made getting to this point possible, but made the journey rewarding.”

Janet Babcock – Chief Information Officer, The Dominion