We consider our client services team an extension of your team.
We treat implementations as your partner and not just as a vendor.
From planning and executing successful implementations to ongoing interactive training programs, OneShield Software adds value to your business with strategic conversations and recommendations through every phase.
OneShield Software drives successful implementations through joint planning with each client, active senior management support and dynamic knowledge transfer. Working closely with client teams, our implementation experts are engaged from the beginning of the project through to peer-to-peer mentoring as the solution goes live.
OneShield Software provides comprehensive 24/7 telephone and email support to your business and technical users. We also have co-located teams providing around-the-clock support through our global offices. And, we have a dedicated team for each post-production client — allowing us to stay connected and support your people as your business grows.
OneShield Software’s interactive and cost-effective training programs help create savvy users in your organization who are proficient and efficient with each solution. Our training is delivered by software and financial services professionals with many years of experience as business analysts, underwriters, systems analysts, project managers and developers.
“OneShield worked closely with our team to ensure its technology platform not only replaced our legacy processes but also expanded our system capabilities for future growth.”
Learn more about how we can help your business succeed