Built-in self-serve Web portals give your customers and other market partners secure and controlled “anytime, anywhere” access to almost every aspect of your core system solutions.
Allow agents, partners and customers to select and execute payment options, review policies and documents, and monitor the status of action items, while you maintain complete control over the types of business they can transact. Limitless end-user roles and permissions can be defined for any agent/broker, underwriter, reinsurer, lawyer, system administrator or service provider involved in processing aspects of an insurance transaction. Configurable activities include, but are not limited to, claim submission, historic payments and claim related enquiries, quotes, asking questions, uploading and downloading documents, making payments, preferred profile changes, and address, telephone, or email modifications.
Using built-in or configurable user-based security roles and permissions, authentication and authorization is centralized — allowing your administrators to have complete control over who accesses the system, and what they can see and do.
Giving self-service capabilities to external partners and customers frees your staff members to focus on other tasks, and deal with more complex partner and customer matters. Configurable features and an open architecture means you can add more self-service options in the future as your business grows.
Integrated With No-Coding
OneShield’s portals is built-in to our products. User interface screens are dynamically generated by our system platform in the user’s Web browser and no coding is involved.
Launch as many portals as needed, serving a specific target market or audience. Possibilities are endless — existing or new customers, agents, insurers, affinity groups, third-party administrators, lawyers, reinsurers, garages, inspection agencies, towing companies, etc.
Ready to transform your business?
Looking to add organizational agility, operational efficiencies, unlimited scalability, collaborative access, and flexibility to your business?