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Implementation Manager

Implementation Manager:

Manage the implementation of the OneShield Enterprise platform at a carrier with a focus on design, best practices and guidelines, process-compliance and technology. Importantly, this role works hand in hand with a Project Manager who has oversight on the project management and business requirements.

Job Responsibilities:

Provide guidance to project teams in designing and deploying insurance products, workflows, business rules, rating, forms mapping, etc. using the OneShield application, and integrate this system to a wider ecosystem of the insurance carrier technology infrastructure (heterogeneous platforms, tools, and technologies):

  • Review requirements, create technical designs and prepare estimates.
  • Participate in internal and external technical design sessions.
  • Create the implementation calendar of functionality and dates in conjunction with the Project Manager.
  • Manage developers to deliver to the above calendar.
  • Create Software Change Requests (SCRs) related to requirements and allocate to implementation developers.
  • Rapidly identify and address scope creep.
  • Triage SCRs related to requirements, enhancements, and defects daily.
  • Triage resource/asset utilization daily.
  • Ensure that developers deliver accurate and detailed release notes.
  • Manage peer reviews of code/configuration/documents.
  • Communicate with business users and project teams including project managers
  • Work closely with functional partners and global subcontractors/vendors, end-users, and other support teams to resolve operational or application issues.
  • Motivate the team to get a high quality of work and sustained throughput.
  • Develop the skills of team members and work with HR to develop team talent.

Desired Technical Skills:

Software Engineering
  • Object oriented design skills.
  • Relational database experience.
  • Experience with metadata-based systems.
  • Strong software de elopement experience in any modern language.
  • Should have good understanding on SDLC processes and their implementation.
  • Exposure to ISO/SEI-CMM Level4/5 certification.

Some of these skills are desirable so as to better estimate and manage development:

  • Object Oriented Programming.
  • Core Java and advanced Java.
  • JSP, Servlets, JSF, Web Services.
  • XML, XPATH, XSLT, AJAX, UML and Design Patterns.
  • Struts 2.x, Spring, Hibernate (added advantage).
  • Experience with C++, Java, PL/SQL, T-SQL, etc.
Oracle Database

Some of these skills are desirable so as to estimate better and manage development:

  • RDBMS Concepts, writing and debugging SQL and PL/SQL programs.
  • Hands on experience on Oracle SQL Developer, Tomcat, and Eclipse, Version Manager will be a plus.

Desired Business Skills:

  • Excellent verbal, written communication, and presentation skills.
  • Insurance or Financial Services business experience – preferred, but not mandatory.
  • Candidate should have architectural review, design and critical data analysis skills.
  • Candidate should have project management skills and experience, specifically managing medium to large scale business application implementations.
  • People Management / Interpersonal skills – experience dealing effectively with people in various roles
  • Proven ability to work under pressure and challenging conditions, in a multilingual/global environment across continents and time zones.


  • Bachelor’s degree in Information Systems, Computer Science/Engineering/Non-Computer Science engineering field. A master’s degree will be a plus.
  • Bachelor/master’s degree in science/mathematics/management field with a computer background and exceptional logical and analytical skills.
  • Project Management and other related certification will be a plus.


  • 8+ years in a business application development role.
  • Candidate should have experience in implementing an ERP solution.
  • Candidate should have a minimum of 2 years in leadership capacities, either as a development manager or a technical team leader.
  • OneShield Enterprise knowledge will be a plus.

Apply For: Implementation Manager

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