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Program Manager: Client Facing

Client-focused? Stellar project management skills? Thrive on multi-tasking and surpassing expectations? Join our like-minded team members, and experience a career that will check all the boxes!

Responsibilities include:

  • Maintaining regular, direct interaction and communication with the full range of client business stakeholders from analysts to C-level and with the internal OneShield, Inc. senior management.
  • Supporting all team leads (PM’s, BA’s, Delivery, QA etc.) of a large legacy system replacement project with guidance and oversight.
  • Managing the main program documentation including leading the “Define Phase”.
  • Mentoring and helping project managers to develop and manage project plans, change requests, risk assessments, resource utilization, and communications.
  • Managing business analysts to blueprint the project in accordance with the program governance.
  • Ensuring program governance (decision matrix and guide rails) are adhered to.
  • Continuous program monitoring and knowledge of progress.
  • Maintain and manage the program’s budget.
  • Managing risks and issues and taking corrective measurements.
  • Coordinating the workstreams and their interdependencies.
  • Aligning the deliverables (outputs) to the program’s “outcome” with the aid of the VP Program Consulting.

Required skillset:

  • Demonstrated success leading and managing several large, complex, multi-phase projects with a minimum of 5 years of program or project management experience in the insurance industry, preferably in the P&C market.
  • Exceptional client relationship management with strong communications skills.
  • Ability to manage large teams and build highly motivated and empowered professionals.
  • Extensive management experience in application development methodologies and standards.
  • Ability to travel extensively (approximately 60%).
  • Bachelors Degree required; Master’s preferred.
  • 10 – 15 years’ experience.
  • PMP or equivalent experience.

Apply For: Program Manager: Client Facing

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