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Line of Business Content & Use Cases

Ease implementation timelines by leveraging OneShield’s Base Use Case Library.

Whether you are embarking on a core system replacement project or expanding your business product portfolio, OneShield gives you the opportunity to leverage a detailed and rich library of Base Use cases including pre-built Line of Business (LOB) content to give your implementation a head start. Use this proven content to ramp-up a product or business, or quickly and easily tailor it with OneShield’s built-in configuration toolset, OneShield Designer.

Base Use Cases are used across all components of the application for full coverage of the policy lifecycle: LOB, Policy, Claims, Billing, Portal, Integrations.

The list below is a sample of the various lines in production across our client base:

Commercial Lines

  • Automobile
  • BOP
  • Builders Risk
  • CPP
  • Crime
  • General Liability
  • Inland Marine
  • Surety
  • Umbrella
  • Workers’ Compensation

Personal Lines

  • Automobile
  • Dwelling Fire
  • Excess Liability/Umbrella
  • Habitational
  • Homeowners
  • Inland Marine
  • Non-standard Automobile
  • Personal Package
  • Watercraft Recreational Marine

Specialty Lines

  • Accident & Health
  • D&O
  • Excess & Surplus
  • EPLI
  • E&O
  • Fiduciary
  • Management
  • Liability
  • Medical Professional Liability
  • Non-Medical Professional
  • Professional Liability


  • Customer
  • Company Structure
  • Partner Relationship Management
  • Submission
  • New Business
  • Clearance
  • Renewals
  • Endorsements/OOSE
  • Cancellations
  • Reinstate/Rewrite
  • Administrative Changes
  • Reinsurance
  • Claims Implications


  • Billing Administration
  • Direct Bill
  • Agency Bill
  • Payment Processing and Billing Adjustments
  • Late Process, Cancellation, and Reinstatements
  • Payable Processing
  • Broker of Record


  • FNOL Intake
  • Claim Assignment
  • Adjudication
  • Appraisal
  • Catastrophe Handling
  • Claim Status Management
  • Claim Financial Transactions
  • Reserving
  • Investigation
  • Litigation
  • Medical Management
  • Vendor Management

OneShield Software is a Use Case driven company.

Use Cases are the vehicle to get sign off by client resources and validate business intent. They play a critical role at all stages of the Software Development Lifecycle.

A standardized library of Base Use Cases that provides efficiency benefits across OneShield and client organizations including: 

  • The ability to consistently communicate OneShield Baseline functionality, and minimize deviations;
  • End-to-end traceability from MVP alignment to production;
  • Reference documentation for OneShield and client testing;
  • Documentation and guidelines for sales demonstrations;
  • The ability to improve and expedite estimation activities;
  • Detailed training documentation of features and functionality for new staff;
  • Lower implementation costs and shorter implementation timelines.