OneShield drives successful implementations through joint planning with each client, active senior management support and dynamic knowledge transfer. Working closely with client teams, our implementation experts are engaged from the beginning of the project through to peer-to-peer mentoring as the solution goes live. Through regular status meetings, we allow each client’s business community to view, test and validate at various stages in the implementation lifecycle. This open approach allows clients to track progress and identify gaps between design and implementation.
Our team follows project management best practices for planning, documenting and managing your implementation, along with formal change management processes to ensure issues are logged and escalated quickly as needed. Additionally, our professional services staff members have both insurance industry and software implementation experience.