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West Congress

Company Needs

WestCongress Insurance Services was seeking to rapidly scale their policy administration and claims operations. To address the needs of this newly launched MGA, they selected OneShield Market Solutions; a cloud-based offering focused on reducing overall technology costs, decreasing implementation timelines and managing end-to-end operations.

Enhanced Service Capabilities

OneShield’s AAS approach gives WestCongress the ability to leverage the platform’s built-in content and workflows, as well as its self-service web portal capabilities for producers and other third-parties using intuitive and self-administering tools.

Leveraging OneShield’s cloud based platform allowed WCIS to ramp-up product and service offerings rapidly — creating a competitive advantage by enhancing speed-to-market capabilities for its coast-to-coast network of brokers and agents.

Rapid Deployment & Market Compliance

After an extensive search of the market, WestCongress chose OneShield Market Solutions for MGAs, a solution designed specifically for the specialized needs of the MGA market. Focusing first on the rapid deployment of the policy management module, WestCongress quickly opted to implement the claims module to meet the stringent claims management requirements of Lloyd’s of London.

“OneShield’s ability to deliver our system from the cloud in a rapid manner was appealing to us. Their commercial lines expertise and industry knowledge — coupled with a scalable system that is clearly architected for our type of business, gives us confidence as we move forward.”