Hiscox selects OneShield Software to enhance their digital client experience in the US
November 9th, 2017:
OneShield Software announced today that Hiscox, a global specialist insurer and the first insurance company in the US to offer small business insurance direct and online, has selected OneShield as its new software provider for policy, billing, claims and reporting. “As Hiscox continues to rapidly grow its business in the US, we needed to find a single technology platform that had the ability to meet both the demands of our operations and the evolving needs of our clients,” said Ben Walter, Chief Executive Officer of Hiscox USA. “We have a history of innovation at Hiscox, and we expect the OneShield platform will help us achieve greater efficiencies and productivity and a contemporary digital client experience.”
OneShield Enterprise is designed to streamline technology operations onto a single platform. The flexibility of the platform gives Hiscox USA the ability to communicate with external systems in an efficient way, and attain speed‐to‐market capabilities that match the fast‐moving segments they serve. “Among our platform’s many competitive advantages is that it gives organizations pre‐existing insurance content, features and functions to configure to their own unique workflows and processes,” says Glenn Anschutz, OneShield Software’s Chief Executive Officer. “Hiscox’s longstanding commitment to excel at customer service while providing innovative specialist insurance solutions makes them a good fit for OneShield Enterprise’s customer‐centric approach and highly extensive applications.”
OneShield is currently working with Hiscox USA to deploy its new platform and migrate customer policies to the new system.