Marlborough, MA – September 4, 2025 – OneShield, a leading provider of core insurance technology solutions, today announced that it has signed a Zero Data Retention agreement with its AI partner, Anthropic.
The ZDR agreement confirms that any information processed through the AI Hub is handled in real time and never stored, logged, or reused for model training by Anthropic. This ensures no inputs or outputs are accessible or retained by Anthropic.
“Data privacy and regulatory compliance are foundational to our industry,” said Tony Villa, Chief Executive Officer of OneShield. “These agreements confirm that the information processed via our AI Hub is processed and deleted immediately.”
The AI Hub is OneShield’s centralized platform for developing, testing, and deploying insurance-specific AI solutions. It acts as a controlled environment where insurers can leverage AI agents, prebuilt workflows, and partner tools to streamline core functions such as underwriting, claims handling, and customer servicing. Designed to integrate directly with insurance operations, the AI Hub accelerates innovation while embedding governance, security, and compliance into every workflow.
“Compliance is built into the design of the AI Hub,” said Doug Moore, Chief Innovation Officer at OneShield. “This agreement confirms that our controls eliminate data retention, prevent unintended model training, and reduce regulatory risk for insurers. With ZDR and customer control over shared information, we’re demonstrating that AI can be deployed responsibly.”
The Zero Data Retention is part of OneShield’s broader compliance-first approach to AI adoption, positioning the AI Hub as the first marketplace of its kind in the core systems sector to provide both cutting-edge innovation and regulatory-grade assurance.
For more information or to schedule a media interview, please contact:
Kaitlyn Jakovcic Sr Product Marketing Manager OneShield
Email: kjakovcic@oneshield.com
OneShield develops and delivers modern, flexible core systems to P&C carriers and MGAs. Built for speed, configurability, and real-world operations, OneShield’s policy administration, billing, and claims products have a proven track record helping insurers modernize without the cost, risk, and timelines typically associated with other vendors. Today, insurers process over $15B in premiums on OneShield platforms.
OneShield Enterprise (OSE) is a cloud-optimized core platform for insurers and MGAs writing personal, commercial, or specialty lines of business. OneShield Market Solutions (OMS) delivers a scalable, carrier-grade platform as a managed service for fast-moving commercial property, liability, and specialty carriers and MGAs. OneShield AI Hub is a secure platform that arms insurers with the latest AI and LLM capabilities without exposing private data, compatible with OSE, OMS, or any core system.
Learn why insurers trust the OneShield team to deliver at oneshield.com.