Southern States Insurance Exchange selects OneShield for core system transformation

November 12, 2021

Marlborough, MA – November 12, 2021: Striving to provide cost-effective insurance and a great member experience, Southern States Insurance Exchange (“The Exchange”) ( has chosen OneShield Software’s ( SaaS offering, OneShield Market Solutions, to replace its legacy policy management system.

The Exchange seeks to transform its process and delivery platform to provide superior service with greater efficiency to its members and plans to implement OneShield’s policy, billing, claims and reporting to support their commercial lines product portfolio, including general liability, commercial auto, inland marine, workers’ compensation, and the AAIS Commercial Output Program.

“Our members look to The Exchange for comprehensive insurance and risk transfer solutions to protect their agricultural businesses,” said John Madden, President of The Exchange. “OneShield’s successful track record with digital transformation for regional commercial lines providers made them the clear choice in our technology vendor search.”

OneShield’s SaaS offering provides end-to-end policy management (quoting, binding, and servicing), billing (invoicing through to payment), and claims administration (first notice of loss through to payment), including document management, reporting, and analysis. This approach delivers rapid implementation while allowing for customization to address the unique needs of regional commercial insurers within an all-in-one pricing model.

“OneShield is excited to partner with The Exchange,” said OneShield Chief Revenue Officer Liza Smith. “This win reflects the advantage we offer insurers – cost-effective SaaS that addresses current requirements while ensuring the technology will be responsive as their needs change.”

About Southern States Insurance Exchange (The Exchange)

The Exchange is a reciprocal insurance company that provides Property & Casualty Insurance and risk management solutions to its Ag-Industry members. Operating in 11 states, The Exchange has been insuring agribusiness since 1953.


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Media Contact

For more information or to schedule a media interview, please contact:

Janice Merkley VP, Marketing
OneShield Software

Telephone: +1 774-348-1000


About OneShield

OneShield provides business solutions for P&C insurers and MGAs of all sizes.

OneShield’s cloud-based and SaaS platforms include enterprise-level policy management, billing, claims, rating, relationship management, product configuration, business intelligence, and smart analytics.

Designed specifically for personal, commercial, and specialty insurance, our solutions support over 90 lines of business. OneShield’s clients, some of the world’s leading insurers, benefit from optimized workflows, pre-built content, seamless upgrades, collaborative implementations, and pricing models designed to lower the total cost of ownership.

Our global footprint includes corporate headquarters in Marlborough, MA, with additional offices throughout India.

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