Press Releases

OneShield Software and GhostDraft align to deliver as-a-Service offering for the global insurance market


Leveraging a cloud-based technology platform, the alliance aims to give insurers complete control over customer document creation processes across the policy lifecycle.

March 27, 2017

Marlborough, MA – March 27th, 2017 – OneShield Software (, a leading provider of core business software solutions to financial services companies and GhostDraft (, an innovator in document automation and customer communications, are pleased to announce they have formalized an alliance focused on driving implementation costs down while improving integration timeframes for joint customers.

“More and more insurers are adopting ‘As-A-Service’ offerings that increase the expectation of expedited implementation timeframes,” said Liza Smith, SVP Global Sales, and Marketing for OneShield. “This relationship allows us to provide end-to-end solutions, in the cloud, that help address traditional time-to-market implementation challenges.”

OneShield’s policy administration suite will leverage a pre-built integration framework to GhostDraft’s comprehensive, cloud-based customer communications management solution (CCM). This enables clients to transform their customer experience with dynamic and responsive customer communication generation and management.

“We are thrilled OneShield chose us to offer their clients a more enhanced way to correspond and interact with customers,” said Kurt Jackson, Executive Vice President of GhostDraft. “Our cloud-based system is scalable to meet the needs of all carriers, regardless of size, as well as expand throughout the enterprise.”

The integration of GhostDraft with OneShield’s solutions will give business users complete control over documents, empowering them to efficiently manage thousands of templates, simplify forms libraries and personalize correspondence management from a centralized system. For insurers in fast-paced environments, this helps ensure documents are created with consistent messaging and branding while delivering clear, relevant, and actionable customer communications.

Media Contact

For more information or to schedule a media interview, please contact:

Janice Merkley VP, Marketing
OneShield Software

Telephone: +1 774-348-1000


About OneShield

OneShield provides business solutions for P&C insurers and MGAs of all sizes.

OneShield’s cloud-based and SaaS platforms include enterprise-level policy management, billing, claims, rating, relationship management, product configuration, business intelligence, and smart analytics.

Designed specifically for personal, commercial, and specialty insurance, our solutions support over 90 lines of business. OneShield’s clients, some of the world’s leading insurers, benefit from optimized workflows, pre-built content, seamless upgrades, collaborative implementations, and pricing models designed to lower the total cost of ownership.

Our global footprint includes corporate headquarters in Marlborough, MA, with additional offices throughout India.

For more information, visit