Allied World Assurance Company (acquired Darwin Professional Underwriters in 2008), is a global provider of innovative property and casualty insurance, including a variety of management liability and other professional liability lines.

As a start-up in 2003, Darwin needed a platform upon which they could build a solid foundation for expansion — no matter which path the business decided to take. A flexible, configurable platform capable of rapidly introducing unique products was critical, given their aggressive growth schedule.

Ease of Doing Business through Self-Service

The primary objective of the company was to deliver high automation to a multi-tiered distribution channel via a technology platform that assured they could be nimble and responsive to their customers. Allied World implemented OneShield Policy to enable a complete underwriting infrastructure that reduced an industry-standard 30-day process down to 10 minutes.

The system has been evolving since its first launch in 2004, when Bob Asensio, executive vice president, information technology for Bermuda-based Allied World, first conceived and configured OneShield Policy to provide self-service underwriting, rating and policy administration capabilities to support producers selling professional liability insurance to the small to medium-size business market.

“In Darwin’s formative years, OneShield Policy helped us establish our brand. After Allied World’s acquisition, we rolled a complete set of complex products onto OneShield Policy”.

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