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Markets We Serve / Professional Liability

Manage complex professional liability books on one platform

Professional liability runs on careful risk selection, claims-made structures, and document-heavy files. OneShield configures to your forms and rating and brings AI to bear on complex claims, all on one platform.
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Advantage
Tailored Risk Management
In the realm of professional liability insurance, precise risk assessment is paramount. OneShield supports multiple rating units based on area of practice, specialties, and professional exposures (e.g., billable hours, employment status, years in practice, hospital beds, etc.).
Advantage
Configurability & Adaptability
Adapt to evolving market conditions and client demands seamlessly. Our highly configurable platform allows you to tailor your underwriting processes, coverage offerings, and policy management to meet the specific needs of your professional liability business.
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Multi-Channel Distribution
Expand your market reach by engaging customers through various distribution channels, including affinity groups, professional organizations, brokers, agents, and digital platforms. Our advanced insurance solutions support multi-channel distribution to connect with your audience effectively.
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Advanced Analytics and Reporting
Gain a comprehensive view of your professional liability book with interactive dashboards and detailed reporting. Track claims trends, monitor policy performance, and generate regulatory reports to support informed underwriting decisions.
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Enhanced Customer Engagement
Strengthen your relationships with policyholders through self-service portals and personalized communication, including certificates of insurance. Enhance customer satisfaction and loyalty in the professional liability insurance sector.
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Single Platform
Our robust suite of insurance software solutions, encompassing policy, billing, rating, and claims capabilities, is seamlessly integrated into a unified platform for streamlined operations and enhanced efficiency.
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Implementation Success
Rapid delivery of a Minimum Lovable Product (MLP) through the effective fusion of our technology and deep insurance domain knowledge, ensuring swift speed-to-value for clients.
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All-Inclusive Pricing Model
Our annual license fee can encompass software, maintenance, hosting, implementation, and upgrades. This pricing model alleviates variable fees, such as large upfront implementation costs and upgrades, in favor of a predictable annualized price.
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Functionality Highlights

OneShield’s Policy, Billing, and Claims Administration Solutions offer the following key features tailored to professional liability insurers:
Policy
Policy Management
Key functionality:
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Manage customer/entity data at an account and policy level, including relationships of customers across accounts, through the full policy lifecycle
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Support for admitted and non-admitted products, including primary and excess coverage
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Reinsurance tracking capabilities
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Large schedule management to import facility and professional risk information
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Configurable policy options and coverages, including ERP
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Support for master policies
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Specialized underwriting and policy issuance for professional service-related risks, including professionals and organizations
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Ability to override premiums at the policy, coverage, and rating factor level
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Billing
Billing and Accounting
Key functionality:
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Flexible billing options for premium collection
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Split bill and multi-payor functionality
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Automated invoicing and premium calculations, both professional and organization bill
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Integration with General Ledger financial systems and payment processors
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Account bill administration and reconciliation
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Claims
Claims Management
Key functionality:
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Incident tracking is independent of claim creation
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Integration with third-party claims adjusters and experts
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Comprehensive litigation tracking and management, including budgets
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Comprehensive claims handling for specialty risks
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Assignment administration to internal and/or external parties through tasks, diaries, and notes
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Streamlined claims processing for efficient resolution
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Management of multiple coverages, including ERP
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Reserve and payment administration
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Analytics
Analytics & Reporting
Key functionality:
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Real-time analytics for risk assessment and pricing
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Comprehensive reporting for regulatory compliance
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Robust business intelligence capabilities
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Data-driven insights for strategic decision-making
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Customer Engagement
Customer Engagement
Key functionality:
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Self-service portals for policyholders and partners
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Enhanced customer satisfaction and loyalty
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Personalized communication to build strong relationships
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Client Success

Full Entity Management for Professional Liability: A game changer for clients, employees & insurers

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