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OneShield Relationship Management

This easily configurable solution allows you to control and simplify your interactions with reinsurance companies, inspection companies, third-party administrators, and process-outsourcing partners such as collections agencies, claims adjusters, repair shops, and more.

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Enhance the customer servicing lifecycle with your trusted partners.

Maintain and customize programs and services for your external market partner relationships.

Extend Automation

  • Offer partner web access via self-service external portals to automate manual tasks.
  • Assign varying roles and permissions to individual partner users to segregate duties and ensure each user has easy access to the right information.
  • Leverage and customize existing tasks and workflows to streamline communication.

Customer-Centric View

  • Customer-centric view across the application.
  • Maintain history and version control for any third-party entity.
  • View and management of complex hierarchies.