Transform the claim experience for your claimants and claims professionals with the streamlined, automated features and detailed reporting built into the OneShield Market Solutions’ Claims module.
From the First Notice of Loss (FNOL) through to file closure, we can easily tailor workflows, business rules, codes, tables, forms, and documents to match your desired processes. Now you can more easily manage your business to the standards you and your customers set.
Intake FNOL from user-friendly agency and customer portals, email, and manual entry is always recorded and stored for the next steps.
Support FNOL intake with reflexive questioning and custom question sets to prompt mandatory questions, including decision branching.
Access powerful business rules engine to create user-based alerts, trigger specific workflows, assign claims handlers, and support escalation.
Address claims efficiently with FROI/SROI EDI reporting and integration with external vendors and services – such as car rental and repair services.
Manage claim adjudication, medical case, litigation, salvage and subrogation, special investigations, reserve, and sub-reserve categories.
Provide permission-based 360-degree views of claimants, all related parties, fully integrated journal, and task management.
Our inclusive annual fee includes the software license, maintenance, hosting, support, implementation, and a defined number of annual managed service hours. Upgrades and enhancements are pushed monthly, so you will always be on the latest version of OneShield Market Solutions.
Implementation included in fees.
Annual service hours.
Monthly upgrades and enhancements.