OneShield Relationship Management (ORM) will give your business partners – agents, brokers, wholesale and program managers, reinsurers, inspection companies, repair shops, towing services, medical service providers, and legal services – real-time web access to the information they need to support the customer acquisition and servicing lifecycle. Personalized documentation for all stakeholders, such as contact details and authority levels, allows you to maintain a relationship profile for any third-party entity. Varying roles and permissions can be assigned to individuals within an entity to segregate duties and ensure each user has access to the right information.