Case Study

Technology-driven MGA launches insurance company in the cloud.

Omaha National
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Overview

In 2021, Omaha National Underwriters, a Managing General Agency and payroll service provider, announced its transition to a full-service tech-enabled workers’ compensation insurance company with the infusion of $45 million in Series B funding.

Challenge

Omaha National Underwriters sought an integrated technology platform offering policy, billing, claims, loss prevention, and medical case management administration for workers’ compensation across the United States. From the onset, Omaha emphasized leveraging web-based technologies to support its unique processing needs. They also required a solution that would give business users and management easy-to-use reporting tools and access to business metrics.

Solution

With OneShield’s As-a-Service cloud-based application, Omaha met critical objectives to:

  • Unify and automate the policy, billing, and claims handling processes.
  • Improve efficiencies and reduce risk with consistent handling of files.
  • Adopt a truly paperless file management process.
  • Eliminate many routine and manual tasks with a configurable rules engine.
  • Centralize the user experience by reducing manual data entry into multiple systems.
  • Expand their technology ecosystem by leveraging software APIs and XML interfaces to third-party data providers.

 

Results

Omaha achieved its goal of speed-to-market by implementing OneShield Market Solutions in just eight weeks. Key to their lofty growth goals, the platform supports Omaha’s ability to scale, expand geographically, and quickly bring new products to market. Omaha’s premiums in force have grown to over $152 million since launching in 2021, with a network of more than 2,500 agencies across 14 states. In May of 2022, Omaha National’s AM Best A- (Excellent) rating was confirmed.

Project Summary

Type of business
P&C Insurer

Headquarters
Omaha, NE

Website
https://www.omahanational.com/  

Established
2016

Primary Driver
Carrier launch required a fully integrated platform

Implementation
2021

Solution
OneShield Market Solutions

Coverage
Workers’ Comp

Testimonial

“The speed-to-market capabilities of cloud-based technology are the optimal solution for our business model. In fact, OneShield Market Solutions’ As-a-Service offering was up and running for testing within weeks of our contract signing, allowing us to rapidly accelerate our workflow processes and plans to roll out marketing in jurisdictions across the country.”