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OneShield Claims

Highly adaptable, OneShield Claims allows your team members to focus solely on the critical decisions needed to efficiently and effectively manage claims across all lines of business. From your FNOL through to file closure, OneShield Claims is pre-configured with built-in rules, workflows, and content to match your specific business needs. Our workflows and process rules allow for extensive automation and information flow.


Simplify claims management while enhancing customer service levels, agent relationships, and third-party coordination.

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Focus on the critical decisions.

OneShield Claims automates manual processes to allow you to focus on complex claims handling. Reducing overhead expenses and improving overall efficiencies.

“We have a history of innovation at Hiscox, and we expect the OneShield platform will help us achieve greater efficiencies, productivity, and contemporary digital client experience.”

Ben Walter Chief Executive Officer