The Medical Insurance Exchange of California (MIEC), a distinguished member-owned reciprocal insurer serving over 7,400 healthcare professionals across California, Hawaii, Alaska, and Idaho, has encountered both challenges and opportunities in this evolving technology landscape.
From a technological perspective, MIEC operated on a legacy, in-house technology platform for nearly 47 years. Although it had a contemporary user interface, and high service levels, over time, the old system became fragmented as each medical provider within MIEC developed its own rules, leading to a disjointed and complicated system.
MIEC’s decision to transition to SaaS aligns with its commitment to evolution, cost-effectiveness, and enhanced service excellence. The next step was to find the right SaaS solutions provider.
Headquarters Oakland, CA
Website www.miec.com
Established 1977
Primary Driver Predicative Costs, Time-to-Market
Implementation 2023
Solution OneShield Market Solutions (OMS)
Coverage Professional Liability, Medical Liability
“By partnering with OneShield, we have equipped ourselves with a robust platform that will enhance our current operations but also provide the scalability required to meet the evolving demands of the insurance industry.”
Lakshmi Lakshminarasimhan, Director, IS/IT & Innovation, MIEC