Categories Press Release OneShield Hires Liza Petrie in Newly Created Product Strategy Role Post author By Drew Young Post date May 31, 2022 No Comments on OneShield Hires Liza Petrie in Newly Created Product Strategy Role
Categories Press Release OneShield Appoints Former CIO of Washington DC (OCFO) Ranabir Dey to SVP of Cloud Engineering & Infrastructure Post author By Drew Young Post date March 10, 2022 No Comments on OneShield Appoints Former CIO of Washington DC (OCFO) Ranabir Dey to SVP of Cloud Engineering & Infrastructure
Categories Press Release OneShield Software Receives $50M Follow-On Investment to Accelerate Continued Growth Post author By Drew Young Post date January 27, 2022 No Comments on OneShield Software Receives $50M Follow-On Investment to Accelerate Continued Growth As OneShield continues to experience rapid growth, this round of funding will accelerate investments in product innovation and high-quality talent acquisition. MARLBOROUGH, MA, – January 27, 2022: OneShield Software (www.OneShield.com), a leading provider of core software solutions to property and casualty insurance companies, today announced a new round of growth investment led by Pacific Lake Partners with participation from existing investors, including Bain Capital Credit, Maven Equity Partners, WSC & Company, and Peterson Partners. In 2021, OneShield grew its annual recurring revenue by over 50%, closing 11 new license deals and bringing its client total to 38. It was OneShield’s best year on record, fueled by the addition of new clients and the expansion of relationships with existing clients. The new funding will accelerate investments in product innovation for both of OneShield’s core platforms, OneShield Enterprise and OneShield Market Solutions, to benefit both existing and new clients. Cameron Parker, CEO at OneShield, said, “P&C insurers and MGAs have never faced a more compelling set of growth opportunities. Agility and data management are now the primary bases of competition in many insurance market segments, and OneShield exists to help our customers succeed in these objectives. With this new funding, our team is laser-focused on product enhancements that will help our customers adapt to evolving customer expectations, launch new insurance products quickly, and leverage data for better decision making.” Founded in 1999, OneShield offers SaaS and standalone cloud-based enterprise-class policy management, billing, claims, rating, business intelligence, and smart analytics software solutions for P&C insurers and MGAs of all sizes. Kevin Oxendine, a Partner at Pacific Lake, said, “In just over a year since our partnership began, OneShield has impressively expanded its existing relationships with leading P&C insurers, added several new customers, and further accelerated recurring revenue growth. We believe that OneShield has a long runway of opportunity, and we are excited to support this next phase of the company’s growth.”
Categories Press Release Southern States Insurance Exchange selects OneShield for core system transformation Post author By Matthew Post date November 12, 2021 No Comments on Southern States Insurance Exchange selects OneShield for core system transformation Marlborough, MA – November 12, 2021: Striving to provide cost-effective insurance and a great member experience, Southern States Insurance Exchange (“The Exchange”) (www.exchangeaginsurance.com) has chosen OneShield Software’s (www.OneShield.com) SaaS offering, OneShield Market Solutions, to replace its legacy policy management system. The Exchange seeks to transform its process and delivery platform to provide superior service with greater efficiency to its members and plans to implement OneShield’s policy, billing, claims and reporting to support their commercial lines product portfolio, including general liability, commercial auto, inland marine, workers’ compensation, and the AAIS Commercial Output Program. “Our members look to The Exchange for comprehensive insurance and risk transfer solutions to protect their agricultural businesses,” said John Madden, President of The Exchange. “OneShield’s successful track record with digital transformation for regional commercial lines providers made them the clear choice in our technology vendor search.” OneShield’s SaaS offering provides end-to-end policy management (quoting, binding, and servicing), billing (invoicing through to payment), and claims administration (first notice of loss through to payment), including document management, reporting, and analysis. This approach delivers rapid implementation while allowing for customization to address the unique needs of regional commercial insurers within an all-in-one pricing model. “OneShield is excited to partner with The Exchange,” said OneShield Chief Revenue Officer Liza Smith. “This win reflects the advantage we offer insurers – cost-effective SaaS that addresses current requirements while ensuring the technology will be responsive as their needs change.” **************** For more information or to schedule a media interview, please contact: Anne Marie Connell Director, Corporate Communications OneShield Software 774-348-1020 or 973-771-8791 amconnell@oneshield.com About OneShield Software OneShield provides solutions for P&C insurers and MGAs of all sizes. Deployed in the cloud, our portfolio of standalone, subscription, and As-a-Service products include enterprise-class policy management, billing, claims, rating, product configuration, business intelligence, and smart analytics. OneShield automates and simplifies the complexities of core systems with targeted solutions, seamless upgrades, collaborative implementations, and lower total cost of ownership. With corporate headquarters in Marlborough, MA, and offices in India, OneShield has 70+ products in production across P&C and specialty insurance markets. For more information, visit www.OneShield.com About Southern States Insurance Exchange (The Exchange) The Exchange is a reciprocal insurance company that provides Property & Casualty Insurance and risk management solutions to its Ag-Industry members. Operating in 11 states, The Exchange has been insuring agribusiness since 1953. For more information, visit www.exchangeaginsurance.com
Categories Press Release Falcon Risk Services Selects OneShield Software Post author By Matthew Post date July 29, 2021 No Comments on Falcon Risk Services Selects OneShield Software Marlborough, MA – July 29, 2021: Backed by insurance industry partners, Griffin Highline Capital LLC and HDI Global Specialty SE, and insurance veteran, Craig Landi, Falcon Risk Holdings LLC (“Falcon”) (www.falconriskservices.com) has selected the OneShield Software (“OneShield”) (www.OneShield.com) SaaS cloud offering, OneShield Market Solutions. Falcon is a managing general agency, initially focused on underwriting and claims management of financial and cyber lines of insurance business throughout the U.S. OneShield will provide Falcon with its full suite of automated technology solutions for end-to-end policy administration, billing, claims, reporting, and analytics. “Leveraging OneShield’s scalable and adaptive core systems platform, we will bring a series of new and innovative financial lines and cyber insurance products to market that can be quoted and bound rapidly,” says Falcon CEO Craig Landi. “OneShield’s technology complements our analytical and automated underwriting approach.” OneShield’s SaaS provides out-of-the-box functionality for policy management, including document management, reporting, and analysis — and all completely configurable for MGA-specific requirements. “We are excited to work closely with Falcon on its market launch and future growth,” says OneShield Chief Revenue Officer Liza Smith. “This is another in a series of recent OneShield successes in the MGA, commercial liability market space.” **************** For more information or to schedule a media interview, please contact: Janice MerkleyVP, Corporate MarketingOneShield Software – OneShield.comT: 774.348.1016 | E: jmerkley@oneshield.com About OneShieldOneShield provides solutions for insurers of all sizes. Deployed in the cloud, our portfolio of standalone, subscription, and As-a-Service products includes enterprise-class policy management, billing, claims, rating, product configuration, business intelligence, and smart analytics. OneShield automates and simplifies the complexities of core systems with targeted solutions, seamless upgrades, collaborative implementations, and lower total cost of ownership. With corporate headquarters in Marlborough, MA, and offices in India, OneShield has over 50 products in production across P&C and specialty insurance markets. For more information, visit www.OneShield.com
Categories Press Release LAWPRO to digitize core system with OneShield Post author By Matthew Post date June 8, 2021 No Comments on LAWPRO to digitize core system with OneShield Marlborough, MA – June 8, 2021: Seeking to eliminate a wide range of manual processes and completely transform a complex web of internal and third-party IT applications and systems, Toronto-based Lawyers’ Professional Indemnity Company (LAWPRO) (www.lawpro.ca) has chosen OneShield Software’s (www.OneShield.com) SaaS offering, OneShield Market Solutions. OneShield will implement its full suite of automated solutions for end-to-end policy administration, billing, claims, reporting, and analytics. Considered a professional liability leader, LAWPRO provides primary errors and omissions insurance coverage for Ontario lawyers, excess insurance for lawyers and law firms, and title insurance across Canada. “This partnership allows us to replace disparate legacy systems and modernize processes with technology that will deliver significant improvements to our stakeholders,” says Daniel E. Pinnington, President & Chief Executive Officer of LAWPRO. “Leveraging OneShield’s SaaS, our claims and underwriting team will be able to enhance the level of service offered while we automate manual processes, digitize assets and data, and streamline various aspects of our processes and workflows.” “Key to our decision in choosing OneShield was that they displayed a clear understanding of our business. Plus, with their Program Consulting discipline, they clearly defined the overall project implementation plan with insights to timeline and costs which provided us the much-desired transparency into this important transformation project.” Amongst the many benefits of digitizing their platform, LAWPRO will be able to stay ahead of market trends leveraging real-time data insights and reporting and enhance client interactions by way of a robust customer portal and a defense counsel’s extranet for claims litigation management and invoice submissions. OneShield’s SaaS provides out-of-the-box functionality for policy management (quoting, binding, and servicing), billing (invoicing through to payment), and claims administration (first notice of loss through to payment), including document management, reporting, and analysis — and all completely configurable for LAWPRO-specific requirements. “OneShield is excited to partner with LAWPRO,” says OneShield Chief Revenue Officer Liza Smith. “This is the latest in a series of wins in the professional liability marketplace. In this specialized field, insurers recognize the strategic advantages of a proven SaaS offering that is designed to handle complex insurance products while ensuring the technology will be responsive as their business needs change.” For more information or to schedule a media interview, please contact: Janice MerkleyVP, Corporate MarketingOneShield Software – OneShield.comT: 774.348.1016 | E: jmerkley@oneshield.com About OneShieldOneShield provides solutions for insurers of all sizes. Deployed in the cloud, our portfolio of standalone, subscription, and As-a-Service products includes enterprise-class policy management, billing, claims, rating, product configuration, business intelligence, and smart analytics. OneShield automates and simplifies the complexities of core systems with targeted solutions, seamless upgrades, collaborative implementations, and lower total cost of ownership. With corporate headquarters in Marlborough, MA, and offices in India, OneShield has over 50 products in production across P&C and specialty insurance markets. For more information, visit www.OneShield.com About LAWPROLawyers’ Professional Indemnity Company (LAWPRO) is owned by The Law Society of Ontario and is licensed to provide professional liability insurance in Ontario and title insurance across Canada. Through its malpractice insurance program, LAWPRO insures almost 29,000 practicing lawyers and their paralegal partners in Ontario, as well as providing them with risk and practice management information under the practicePRO banner. LAWPRO’s TitlePLUS title insurance program is available to Canadian lawyers and Quebec notaries to better meet their clients’ needs for professional legal advice and superior protection for their real estate transactions. For more information, visit www.lawpro.ca
Categories Press Release OneShield Software Joins AAIS as Associate Partner AAIS Member Carriers Gain Access to Speed-to-Market and Growth Solutions Post author By Matthew Post date May 11, 2021 No Comments on OneShield Software Joins AAIS as Associate Partner AAIS Member Carriers Gain Access to Speed-to-Market and Growth Solutions PRESS RELEASE LISLE, IL., May 11, 2021 – AAIS (American Association of Insurance Services), the modern Member-focused insurance advisory organization, is pleased to welcome OneShield Software as an Associate Partner. OneShield Software (www.OneShield.com) is a leading and innovative provider of core policy administration solutions for insurers of all sizes. OneShield’s product portfolio includes enterprise-class policy management, billing, claims, rating, product configuration, business intelligence, and smart analytics. “As one of the pioneers in SaaS and cloud-based insurance technology, we have helped many of our clients become market leaders by deploying our solutions for end-to-end insurance automation,” said Vivek Gujral, Chief Technology Officer at OneShield. “Our team is confident this new relationship with AAIS will deliver significant value, and we look forward to engaging with AAIS Members.” “We’re happy to have OneShield Software join our Associate Partner Program,” said Truman Esmond, AAIS Vice President of Solutions and Partnerships. “In a highly competitive marketplace, partners like OneShield, with their robust and forward-thinking technology solutions, can help our Members be more successful. **************** For more information or to schedule a media interview, please contact: Janice Merkley VP, Corporate MarketingOneShield Software – OneShield.comT: 774.348.1016 | E: jmerkley@oneshield.com About OneShield OneShield provides solutions for insurers of all sizes. Deployed in the cloud, our portfolio of standalone, subscription, and As-a-Service products includes enterprise-class policy management, billing, claims, rating, product configuration, business intelligence, and smart analytics. OneShield automates and simplifies the complexities of core systems with targeted solutions, seamless upgrades, collaborative implementations, and lower total cost of ownership. With corporate headquarters in Marlborough, MA, and offices in India, OneShield has over 50 products in production across P&C and specialty insurance markets. For more information, visit www.OneShield.com.
Categories Press Release Insurance Start-up Upland Capital Group Goes Live with OneShield’s SaaS Platform Post author By Matthew Post date April 22, 2021 No Comments on Insurance Start-up Upland Capital Group Goes Live with OneShield’s SaaS Platform Marlborough, MA – April 22nd, 2021: To rapidly ramp up its market presence with specialty products in the wholesale marketplace for Excess Transportation Liability (XTL) insurance of large cargo movements, Upland Capital Group (UCG) (www.uplandcapgroup.com) of Dallas, TX has gone live in 90 days and writing new business on its first day in the market with OneShield Software’s (www.OneShield.com) SaaS offering, OneShield Market Solutions. Working closely with OneShield’s implementation team, Upland Capital Group was rating, quoting, and binding its first product within three months from signing with OneShield, a week ahead of its targeted timeline. With a $200-million equity investment, the specialty insurance company initially surveyed the technology market with very specific technical requirements to fulfill its strategic goals – technology that would allow the company to get to market quickly and also scale as UCG grows. Additionally, the technology vendor needed to have readily available insurance content that could be leveraged “as-is” while also allowing UCG to tailor its offerings and servicing for wholesale brokers in the XTL market. OneShield is providing Upland with automated solutions for policy, billing, claims, and reporting, all with full end-to-end services. “We are pleased to partner with OneShield,” says Todd C. Hart, CEO of Upland Capital Group. “As a new company, we are not beholden to any legacy technology, so we did a thorough search for software that could meet today’s specialty insurance needs. OneShield’s comprehensive SaaS offering and ongoing support were in line with what we needed as we launched our company.” OneShield Market Solutions’ SaaS platform matched and exceeded all of UCG’s search requirements. OneShield provides out-of-the-box insurance content and functionality for policy management from quoting, binding, and servicing, for billing from invoicing through to payment, and for claims administration from first notice of loss through to payment, including document management, reporting, and analysis – all of which is configurable for bespoke and company-specific required changes. “OneShield’s capability to automate many workflows and processes in the insurance lifecycle was particularly appealing,” notes Hart. “OneShield is proud to form this partnership with Upland Capital Group,” says Cameron Parker, OneShield’s Chief Executive Officer. “UCG is the third start-up to join the OneShield family in a handful of months, proving that our ability to get our customers to market quickly with a scalable technology stack, a pricing model that reduces cost-to-market, and an agile and seamless implementation model are all increasingly important.” **************** For more information or to schedule a media interview, please contact: Janice Merkley VP, Corporate MarketingOneShield Software – OneShield.comT: 774.348.1016 | E: jmerkley@oneshield.com About OneShield OneShield provides solutions for insurers of all sizes. Deployed in the cloud, our portfolio of standalone, subscription, and As-a-Service products includes enterprise-class policy management, billing, claims, rating, product configuration, business intelligence, and smart analytics. OneShield automates and simplifies the complexities of core systems with targeted solutions, seamless upgrades, collaborative implementations, and lower total cost of ownership. With corporate headquarters in Marlborough, MA, and offices in India, OneShield has over 50 products in production across P&C and specialty insurance markets. For more information, visit www.OneShield.com.
Categories Press Release OneShield Appoints Senior Industry Executive to Lead Implementation Services Post author By Matthew Post date March 16, 2021 No Comments on OneShield Appoints Senior Industry Executive to Lead Implementation Services Marlborough, MA – March 16, 2021: OneShield Software (www.OneShield.com), a preeminent and innovative provider of core software solutions to P&C insurance companies, is pleased to announce the appointment of Satyajit Nashikkar to the OneShield Executive team in the role of Chief Customer Success Officer. Reporting to OneShield’s Chief Executive Officer Cameron Parker, Sat Nashikkar will lead OneShield’s implementation team – a skilled group that accounts for nearly 40% of OneShield’s workforce and is responsible for delivering OneShield’s Cloud and SaaS technologies to property and casualty insurers and MGAs. Sat Nashikkar has 24 years of cross-industry and executive-level experience delivering large multi-phased projects for industry-leading technology vendors, most recently with Ernst & Young as a Managing Director in their P&C Insurance Practice. He has exceptional fluency in both technical and insurance best practices, a passion for continuous improvement, and expertise in managing technical delivery across distributed global teams. “We are thrilled to add Sat to our executive leadership team,” said Cameron Parker. “We have been investing in our delivery capabilities with the goal of getting our clients to market with industry-leading timelines. Sat brings a wealth of deep expertise and leadership in software delivery and process optimization. I’m confident he will be a tremendous thought leader and accelerant on delivery excellence for both OneShield and our clients.” OneShield has seen a sizable expansion of its client base and is coming off a record year for new customer wins. Most recently, they attracted a significant growth investment from a consortium of investors led by Bain Capital Credit, LP, and Pacific Lake Partners. “It is exciting for me to join a company that clearly understands the importance of preparing the scalability of their delivery organization as they add new logos,” says Sat Nashikkar. “We’ve all known of companies that have outsold their ability to deliver, and it is exciting that OneShield is looking way ahead in anticipation of continued growth to ensure our implementation services are a key component to their success. I look forward to helping lead this important initiative.” **************** For more information or to schedule a media interview, please contact: Janice MerkleyVP, Corporate MarketingOneShield Software – OneShield.comT: 774.348.1016 | E: jmerkley@oneshield.com About OneShield OneShield provides solutions for insurers of all sizes. Deployed in the cloud, our portfolio of standalone, subscription, and As-a-Service products includes enterprise-class policy management, billing, claims, rating, product configuration, business intelligence, and smart analytics. OneShield automates and simplifies the complexities of core systems with targeted solutions, seamless upgrades, collaborative implementations, and lower total cost of ownership. With corporate headquarters in Marlborough, MA, and offices in India, OneShield has over 50 products in production across P&C and specialty insurance markets. For more information, visit www.OneShield.com.
Categories Press Release OneShield Receives Growth Investment Led by Bain Capital Credit and Pacific Lake Partners Post author By Matthew Post date November 24, 2020 No Comments on OneShield Receives Growth Investment Led by Bain Capital Credit and Pacific Lake Partners MARLBOROUGH, Mass., – November 24, 2020 – OneShield Software (“OneShield”), a leading provider of core software solutions to P&C insurance companies, today announced a growth investment from a private investor group led by Bain Capital Credit, LP and Pacific Lake Partners. The growth funding will help accelerate OneShield’s continued expansion within the P&C insurance software market. The financial terms of the investment were not disclosed. Founded in 1999 and headquartered in Marlborough, MA, OneShield’s product portfolio includes SaaS and stand-alone cloud-based enterprise-class policy management, billing, claims, rating, business intelligence, and smart analytics software solutions to P&C insurers of all sizes. “OneShield has made significant progress toward our strategic objectives in recent years. We’ve built a comprehensive product portfolio and increased our partnerships with many leading P&C insurance carriers, all while focusing on investing and strengthening our delivery capabilities,” said Glenn Anschutz, who served as CEO of OneShield for 20 years before recently taking on the role of Chairman and Chief Strategy Officer. “This carefully executed growth strategy resulted in nearly tripling our recurring revenue over the past three years. Partnering with Bain Capital Credit and Pacific Lake will help us further accelerate this strategy while continuing to maintain the highest levels of customer service.” “We are excited to partner with OneShield on its next phase of growth, especially as the digital transformation of the P&C insurance software market accelerates and as the Company builds upon its deep roots in the industry,” said David Healey, a Vice President at Bain Capital Credit. “OneShield continues to grow its innovative platform through organic growth and recent new business wins, including several startup insurers, which represent a particularly strong niche for the OneShield team. We believe the Company is well-positioned for future success.” In conjunction with the investment and to support the company’s continued growth, OneShield also announced new appointments to its executive leadership team. Cameron Parker has assumed the role of CEO, succeeding Anschutz, while Brandon Parker has been named President and COO. “Brandon and I are thrilled to be joining the OneShield family at such an exciting time in the Company’s growth journey,” said Cameron. “In addition to its impressive and growing list of clients and partners, OneShield provides insurance companies with deep industry knowledge as well as proven software and delivery capabilities they can depend on for their core technology transformations. We look forward to working with Glenn and the investor group as we continue to build on OneShield’s proven track record of helping clients transform their businesses for the future.” About OneShield OneShield provides solutions for insurers of all sizes. Deployed in the cloud, our portfolio of standalone, subscription, and As-a-Service products includes enterprise-class policy management, billing, claims, rating, product configuration, business intelligence, and smart analytics. OneShield automates and simplifies the complexities of core systems with targeted solutions, seamless upgrades, collaborative implementations, and lower total cost of ownership. With corporate headquarters in Marlborough, MA, and offices in India, OneShield has 50+ products in production across P&C and specialty insurance markets. For more information, visit www.oneshield.com. About Bain Capital Credit Bain Capital Credit is a leading global credit specialist with approximately $42 billion in assets under management. Bain Capital Credit invests up and down the capital structure and across the spectrum of credit strategies. Our team of more than 200 professionals creates value through rigorous, independent analysis of thousands of corporate issuers around the world. In addition to credit, Bain Capital invests across asset classes including private equity, public equity, venture capital and real estate, and leverages the firm’s shared platform to capture opportunities in strategic areas of focus. For more information, visit www.baincapitalcredit.com. About Pacific Lake Partners Pacific Lake is the most experienced and largest investor dedicated to partnering with search fund entrepreneurs and helping them succeed. Pacific Lake partners with talented entrepreneurs to find and acquire a great company and then galvanize growth and value creation. As a long-term partner for the entire search fund journey, Pacific Lake’s sole purpose is to help entrepreneurs buy a great business and succeed as a CEO. Pacific Lake offers best-in-class support for entrepreneurs, including searcher workshops and a range of post-acquisition initiatives conducted by our Value Creation Team. For more information, visit www.pacificlake.com. Media Contacts: For OneShield Software Janice Merkley, VP, Corporate Marketing (774) 348-1016 jmerkley@oneshield.com For Bain Capital Credit Scott Lessne(646) 502-3569 slessne@stantonprm.com For Pacific Lake Partners Ann Fritsch(617) 658-3024 ann.fritsch@pacificlake.com
Categories Press Release MIEC Selects OneShield Software’s SaaS Solution Post author By Matthew Post date September 9, 2020 No Comments on MIEC Selects OneShield Software’s SaaS Solution Marlborough, MA –September 9th, 2020: OneShield Software is pleased to announce California-based MIEC – a leading Reciprocal Insurance Exchange for the U.S. Medical Profession serving health professionals in U.S. Western states — has chosen OneShield Market Solutions (OMS) as the Software-as-a-Service (SaaS) provider for its core technology platform for policy administration, billing, claims and reporting. “We were pretty clear from the outset of our search that we needed a system that could provide us the longevity our current systems had provided us, says Andrew Firth, MIEC’s President. “Key selection criteria for us was a fully supported SaaS solution and a partner that could address the unique needs of professional liability insurers. With OneShield, we’ll be moving rapidly through our technology transformation, to an end-to-end solution that will significantly enhance our capability to provide innovative and comprehensive policies for our members.” OneShield’s next-generation solution will allow MIEC to offer separate Web portals for insureds and agents, easily integrate a variety of critical third-party systems, and improve systems for payments and distributing dividends. OneShield’s OMS platform provides end-to-end policy management for quoting, binding and servicing, handling the billing lifecycle from invoicing through to payment, and claims administration from first notice of loss through to payment. Extended capabilities include document management, reporting, and analysis.“We are delighted to be partnering with MIEC as they embark on their core system modernization journey to a SaaS model,” says Liza Smith, OneShield’s Chief Revenue Officer. “MIEC is a welcome addition to our growing roster of professional liability clients that have recognized the competitive advantages our SaaS platform can deliver to the success of their operations.” **************** For more information or to schedule a media interview, please contact: Janice MerkleyVP, Corporate MarketingOneShield Software – OneShield.comT: 774.348.1016 | E: jmerkley@oneshield.com About OneShield OneShield provides solutions for insurers of all sizes. Deployed in the cloud our portfolio of standalone, subscription, and As-a-Service products includes enterprise-class policy management, billing, claims, rating, product configuration, business intelligence, and smart analytics. OneShield automates and simplifies the complexities of core systems with targeted solutions, seamless upgrades, collaborative implementations, and lower total cost of ownership. With corporate headquarters in Marlborough, MA, and offices in India, OneShield has 50+ products in production across P&C and specialty insurance markets. For more information, visit www.OneShield.com. About MIEC MIEC provides medical professional liability insurance to physicians, medical groups, acupuncturists and other healthcare professionals in the U.S. West, including Alaska, California, Hawaii, and Idaho. Founded in 1975 and headquartered in Oakland, CA, MIEC is owned and operated for the benefit of over 7,400 policyholders. MIEC seeks to provide innovative and cost-effective medical professional liability protection and patient safety services for physicians and other healthcare professionals. MIEC was created by physicians and their medical societies when insurance was unavailable to the medical community. MIEC is committed to a long-term philosophy of business conduct that ensures such a crisis never happens again. To learn more, visit: www.MIEC.com ******************** For more information about MIEC or to schedule a media interview, please contact: Blair TomlinsonDirector of Sales & Marketing, MIECT: 510.596.4935 | M: 530.632.2487 | E: blairt@miec.com
Categories Press Release MGA Start-Up RubiQon Risk Accelerates Launch With OneShield Software’s SaaS Offering Post author By Matthew Post date September 1, 2020 No Comments on MGA Start-Up RubiQon Risk Accelerates Launch With OneShield Software’s SaaS Offering Marlborough, MA – September 1st, 2020: OneShield Software has announced that U.S. based RubiQon Risk & Insurance Services – a newly-launched Managing General Agency (MGA) and a subsidiary of intelligent decision platform provider QOMPLX Inc. has chosen OneShield Market Solutions (OMS) as its Software-as-a-Service (SaaS) provider for policy, billing, claims and reporting. Focused on offering comprehensive risk management solutions from cybersecurity to tailored cyber insurance, RubiQon Risk believes product speed-to-market will be the key business driver and a competitive advantage for them. “By combining the telematics and decision-making tools in the QOMPLX Underwriting technology platform with OneShield’s complementary policy management capabilities, RubiQon is able to get our new cyber insurance solutions to market quickly and offer our customers the high level of services and automation they should expect from us,” says Conan Ward, RubiQon Risk’s General Manager and President. OneShield provides end-to-end policy management from quoting, binding, and servicing, handling the billing lifecycle from invoicing through to payment, and offers comprehensive claims administration from first notice of loss through to payment. Extended capabilities include document management, reporting, and analysis. “OneShield has extensive experience working with startups and we understand how to mobilize to help them go live quickly,” says Liza Smith, OneShield’s Chief Revenue Officer. “Following what was one of the fastest sales cycles we’ve experienced, it is clear our SaaS offering checked all the boxes in RubiQon’s analysis. We welcome them to the OneShield family and look forward to getting them to market quickly.” **************** For more information or to schedule a media interview, please contact: Janice MerkleyVP, Corporate MarketingOneShield Software – OneShield.comT: 774.348.1016| E: jmerkley@oneshield.com About OneShield OneShield provides solutions for insurers of all sizes. Deployed in the cloud our portfolio of standalone, subscription, and As-a-Service products includes enterprise-class policy management, billing, claims, rating, product configuration, business intelligence, and smart analytics. OneShield automates and simplifies the complexities of core systems with targetedsolutions, seamless upgrades, collaborative implementations, and lower total cost of ownership. With corporate headquarters in Marlborough, MA, and offices in India, OneShield has 50+ products in production across P&C and specialty insurance markets. For more information, visit www.OneShield.com. About QOMPLX, Inc. QOMPLX makes it faster and easier for organizations to integrate disparate internal and external data sources across the enterprise via a unified analytics infrastructure that supports better decision-making at scale. This enterprise data-fabric is called QOMPLX:OS an enterprise operations system that powersQOMPLX’s decision platforms in cybersecurity, insurance, and quantitative finance. Headquartered in Tysons, VA, QOMPLX also has offices in New York, Denver, and London. For more information visit QOMPLX.com and follow @QOMPLXOS. Media Contact:LEWIS PRqomplx@teamlewis.com
Categories Press Release Keswick Guaranty Selects OneShield Software To Support Expanding Operations In The Caribbean Post author By Matthew Post date September 25, 2019 No Comments on Keswick Guaranty Selects OneShield Software To Support Expanding Operations In The Caribbean OneShield Software joins with Keswick Guaranty Inc. to announce the selection of OneShield Market Solutions’ Cloud-Based As-A-Service Policy Management and Claims Administration products, designed specifically for regional insurers, for Keswick’s core technology platform. Marlborough, MA —September 25th, 2019: OneShield Software (www.OneShield.com), a market leader in core business solutions for insurers and financial services companies, is pleased to announce Keswick Guaranty Inc. (www.keswickinsurance.com) is implementing the cloud-based suite, OneShield Market Solutions (OMS) – to launch new insurance offerings providing personal automobile insurance in St. Thomas, Virgin Islands of the United States. Focused on choosing software to help launch them rapidly to market, Keswick’s Vice President Jeremy Austin commented “We believe there are great opportunities for growth in this region and choosing a solution that could help us get to market quickly with modern web-enabled capabilities was of utmost importance for us. The additional benefit that OneShield Market Solution provides is the ease of product maintenance, such as the flexibility to adjust rates and do real-time analysis for flexible rating and quoting all without requiring custom coding or programming. This ensures that we will always be responsive as market conditions change.” OneShield Market Solution’s Policy Administration and Claims solutions will give Keswick a 360-degree view of customers, prospects, vendors, brokers, and other stakeholders. The policy administration and automated quoting workflows will guide Keswick’s business users through policy submissions, including adjustable re-rating, billing plan changes, endorsement handling, and renewals management. The claims solution will facilitate and handle the full claims lifecycle from First Notice of Loss through to payment/recovery processing. “Another compelling advantage of the OneShield solution,” notes Austin, “is the ability to integrate with other services and technology applications, such as credit check bureaus, credit card payment firms, and third-party accounting systems. The relative ease with which we will be able to provide a seamless underwriting and claims experience was a huge selling feature for us.” “We are delighted to welcome Keswick Insurance to our rapidly expanding client base,” says Glenn Anschutz, OneShield’s President & CEO. “We look forward to helping Keswick grow and succeed in this new venture.” For more information, please contact:Janice MerkleyAVP, Corporate MarketingOneShield Software – OneShield.comT: 774.348.1016 | E: jmerkley@oneshield.com
Categories Press Release Association Insurance Management Seeks To Enhance Customer Service Experience With OneShield Software Post author By Matthew Post date June 26, 2019 No Comments on Association Insurance Management Seeks To Enhance Customer Service Experience With OneShield Software OneShield’s policy, billing and claim administration “As-a-Service” suite will help AIM scale, improve their speed-to-market capabilities while enhancing customer service for its growing customer base of parent-teacher and other non-profit community organizations. Marlborough, MA — June 26th, 2019: OneShield Software (www.OneShield.com), a market leader in core business solutions for insurers and financial services companies, is pleased to announce that Association Insurance Management (AIM) is implementing their cloud-based suite, OneShield Market Solutions (OMS) – enabling the integration of policy, billing, and claims information for analysis, improving underwriting results, while helping to enhance the client service experience. With 30 years of success supporting the insurance needs of education and community-related nonprofits, AIM searched the market for technology that could help manage and support over 15 specialty areas of insurance coverage. AIM required an agile and flexible solution that offered innovative approaches to rapid deployments for speed-to-market advantages, such as OMS’ spreadsheet-based rating capabilities that eliminate the need for complex coding. “We needed a solution that could easily handle rating, as well as providing a way to record coverages through our carrier partners’ excess and surplus markets, enabling us to offer our clients a total insurance package,” says Jamie Fagan, AIM’s President. “OMS’ ability to modify its core offering with client-defined workflows and rules allows AIM to control its own process,” she adds. “The expected system efficiencies will keep our prices low while providing the opportunity to improve service to our customer organizations.” With OneShield’s “As-a-Service” cloud-based application, AIM can: Reduce internal IT infrastructure costs and support;Improve efficiencies and customer satisfaction;Automate policy and billing processing;Extend a Quick-quote option on their portal for instant pricing proposals;Manage Certificate of Insurance tracking and administration;Eliminate many routine and manual tasks with a configurable rules engine. “We are proud to add another SaaS client to the OneShield family and look forward to growing with AIM,” says OneShield President and CEO Glenn Anschutz. “The complexities of policy management for specialized insurers such as AIM are unique and varied. Developed to meet the needs of specialized financial services markets, OMS provides a customizable end-to-end solution that will scale as AIM’s business expands and evolves.” **************** For more information, please contact:Janice MerkleyAVP, Corporate MarketingOneShield Software – OneShield.comT: 774.348.1016 | E: jmerkley@oneshield.com
Categories Press Release Tradesman Program Manager Selects OneShield Software To Support Market Growth Post author By Matthew Post date June 18, 2019 No Comments on Tradesman Program Manager Selects OneShield Software To Support Market Growth OneShield Software’s SaaS-based policy and claim administration solution was chosen to enable the insurance services provider to rapidly enhance and scale operations to meet their growing demands and long-term expansion plans. Marlborough, MA — July 18th, 2019: OneShield Software (www.OneShield.com), a market leader in core systems for insurers and financial services companies, is pleased to announce Tradesman Program Managers, LLC (Tradesman), New York-based Managing General Agent (MGA) – a leading provider of insurance programs for contractors to the construction industry – will be consolidating multiple systems onto OneShield Market Solution’s cloud-based MGA solution suite. The technology transformation will allow Tradesman to operate on one comprehensive platform, helping to improve its policy administration and claims tracking efficiencies. “OneShield is giving us an integrated and flexible platform that significantly enhances our abilities to modify existing products and scale in the future,” says Tradesman President and CEO Daniel Hickey, Jr. “The cloud-hosted solution allows us to streamline multiple software applications, minimize manual tasks and reduce IT costs while allowing us to improve productivity, configure screens and workflows to match our specialized business needs.” OneShield’s cloud-based offering is robust, flexible and easily configurable and can automate any stage of the policy lifecycle, from submission, qualification, rating and quote processing to issuance, endorsement, claim management, renewals and cancellations, and new product launches — all with full web portal capabilities, and detailed reporting and statistical analysis. “The addition of Tradesman to our growing client base demonstrates that OneShield’s cloud solutions are not only ideal and cost-effective for global enterprises with diverse user and system requirements,” says Glenn Anschutz, OneShield’s CEO and President, “but also for innovative, fast-growing specialized insurers that want to leverage technology to rapidly grow their business and streamline their operations.” For more information, please contact: Janice MerkleyAVP, Corporate MarketingOneShield Software – OneShield.comT: 774.348.1016 | E: jmerkley@oneshield.com
Categories Press Release OneShield Software Expands Global Operations And Attracts Top Talent Post author By Matthew Post date June 6, 2019 No Comments on OneShield Software Expands Global Operations And Attracts Top Talent Executing on plans to further enhance and expand its software development and quality assurance teams, OneShield opens new office in Goa, India tapping into renowned engineering schools and drawing in the highest skilled programming and system analysts from the region. Marlborough, MA – June 6th, 2019: OneShield Software (www.OneShield.com) is pleased to announce its office expansion earmarking the fifth global location for the company. Located on the southwestern coast of India with a population of 1.459 million residents, Goa has the highest GDP per capita among all Indian states and is ranked among the top regions for infrastructure and quality of life. Well-known for its tourist industry, Goa also has a thriving and diverse economy that includes some of the country’s finest engineering schools. Recently, OneShield has been privileged to see a rapid expansion of its client base and, in turn, recognized the need to continue to grow its software development and quality assurance bench strength with top programming and software engineering talent. Top Recruits Already SecuredIn April 2019, OneShield completed an extensive campus recruitment campaign at two of Goa’s premier colleges — Padre Conceicao College of Engineering (PCCE) in Verna, Goa and Goa Engineering College (GEC) in Ponda, Goa. Over a dozen graduates were offered positions and will be joining the new Goa office in the business hub of Panjim in July. “The students hired by OneShield are amongst the brightest in their batch and they’re excited to join OneShield’s Goa office,” says Dr. Niyan Marchon, PCCE’s Head of Training and Placement at Padre Conceição College of Engineering (PCCE). “We look forward to fostering a strong Industry-academia relationship with OneShield in the years ahead.” That sentiment is echoed by Dr. Manoj S. Choukuse, Faculty-in-charge of Placement at Goa College of Engineering in Ponda: “This is a great opportunity for not only our students but also for OneShield Software to be able to access exceptionally talented graduates with training in thelatest technologies.” “We are excited to welcome our newest team members and look forward to rapidly scaling up our delivery capacity to the benefit of our clients around the world,” says Vivek Gujral, OneShield’s Founder and Chief Technology Officer. “To ensure a smooth and rapid expansion of our development and quality assurance teams, we are relocating and rotating some of our top engineers from our Gurgaon, India office to train, mentor, and manage these young graduates,” adds Mr. Gujral, “Our long-term strategy is to continue to attract top talent from leading schools to make certain our solutions and innovations meet the high expectations of our growing and diverse client base.” **************** For more information, please contact:Janice MerkleyAVP, Corporate MarketingOneShield Software – OneShield.comT: 774.348.1016 | E: jmerkley@oneshield.com
Categories Press Release Erie Insurance Partners With OneShield Software To Advance Its Digital And Product Strategy In Commercial Lines Post author By Matthew Post date May 30, 2019 No Comments on Erie Insurance Partners With OneShield Software To Advance Its Digital And Product Strategy In Commercial Lines New licensing agreement expands on a long‐standing relationship between the companies. The arrangement will accelerate Erie Insurance’s strategic investment to introduce new Commercial product offerings in new and existing markets through an enhanced digital experience. Marlborough, MA – May 30th, 2019: After almost a decade of collaboration with OneShield Software (www.OneShield.com), Erie Insurance Group (“ERIE”) (www.ErieInsurance.com) of Erie, Pennsylvania is expanding their use of OneShield Policy across all its commercial insurance lines. Erie Insurance has also secured future licensing permissions to consolidate their personal and life lines of business on the same policy platform. “Before making this decision, we did extensive research on the latest technologies available within our industry,” says Timothy Shine, ERIE’s Vice President, Commercial Lines Technology. “It validates that OneShield Policy remains the best platform for our technology transformation and plans for future growth. OneShield provides a robust and flexible platform that is routinely enhanced, offering us an advantage in the industry.” OneShield Policy will enable ERIE to advance its digital strategy of simplification and consolidation on an extendable and adaptable platform. Today, they have multiple portals supporting various product offerings. The new capabilities within OneShield Policy will allow ERIE to consolidate its product offerings while maximizing existing technology investments. Another feature that will enable ERIE to advance its strategy, notes Shine, is OneShield’s Package Designer. “This capability will enable us to easily wrap together different lines of coverage into a single policy package,” he says. “As a result, we can have seamless filing adoption by state or jurisdiction, without having to maintain distinct products for each state.” “ERIE has been a long‐time valued customer of OneShield and we are ecstatic they selected us as their enterprise platform for their commercial lines products,” says Liza Smith, OneShield’s Senior Vice President of Sales, Marketing & Consulting. “The implementation of OneShield Policy will provide ERIE the comfort of a single, scalable platform while providing the option to interface with key existing technologies and portals,” says Smith. “For a fast‐growing business such as ERIE, this ultimately offers the opportunities for the speed and flexibility the industry demands for their on‐going policy management needs.” For more information, please contact: Janice MerkleyAVP, Corporate MarketingOneShield Software – OneShield.comT: 774.348.1016 | E: jmerkley@oneshield.com
Categories Press Release Utica First Insurance Selects OneShield Enterprise To Digitize Their Policy, Billing, And Analytics Capabilities Post author By Matthew Post date April 23, 2019 No Comments on Utica First Insurance Selects OneShield Enterprise To Digitize Their Policy, Billing, And Analytics Capabilities With a focus on scaling and enhancing their current business operations, Utica First prepares to modernize their core systems to help expand distribution, leverage analytics and improve customer service. Marlborough, MA – April 23rd, 2019: After an extensive market review of core platform technologies, Utica First Insurance (www.UticaFirst.com) of Utica, New York, has selected OneShield Software (www.OneShield.com) to manage their agent portal, policy and billing administration for its fast-growing mix of insurance products and packages for commercial and personal lines customers. “We had very specific criteria for our new system. We needed a solution that could handle our current distribution model while ensuring we could continue to transform our operations as required in the future,” says Richard Shlotzhauer, Utica First Insurance’s Senior Vice President and Director of Information Systems. “OneShield not only has the proven technology to help us today, but their architecture also ensures we are poised for the changing dynamics in themarket.” OneShield provides configurable policy management and billing components that automate any stage of the policy lifecycle, from submission, qualification, rating and quote processing to issuance, endorsement, renewals and cancellations, new product launches, and premium audits — all with reporting and statistical analysis capabilities. Underlying the components is a coretransaction platform that is data-driven, highly extensible and massively interoperable, creating the foundation of an eco-system for enabling the utilization of emerging technologies. Extensive Implementation Support and Scalable CapabilitiesTwo key factors tipped the balance toward Utica First’s selection of OneShield. The first was OneShield’s Program Consulting Group’s value proposition which provides the leadership and governance to manage complex insurance technology transformations. The consulting group provides a consistent consultative methodology to addressing costs, timelines and the planned sequencing of their project. Leveraging this methodology, Utica First can measure and monitor progress throughout the whole program. The other factor that helped with Utica First’s decision was OneShield’s Services Designer — a collection of pre-defined configurable Services that allows third-party applications to remotely execute business transactions directly on the platform. This capability ensures Utica First has the ability to expand its ecosystem, deliver through additional channels and leverage the besttechnologies the market has to offer. “Utica First clearly has a history of long-term partnerships with their vendor providers, and we are very proud to have been selected as their platform of choice,” says Liza Smith, OneShield’s Executive Vice President of Sales, Marketing & Consulting. “We look forward to helping Utica First navigate their technology transformation and provide a solid foundation for business responsiveness and operational excellence”. **************** For more information, please contact: Janice MerkleyAVP, Corporate MarketingOneShield Software – OneShield.comT: 774.348.1016 | E: jmerkley@oneshield.com
Categories Press Release Real Estate Owners And Managers Insurance Group Selects OneShield’s Cloud-Based As-A-Service Policy Management Solutions To Support Business Expansion Post author By Matthew Post date February 28, 2019 No Comments on Real Estate Owners And Managers Insurance Group Selects OneShield’s Cloud-Based As-A-Service Policy Management Solutions To Support Business Expansion Real Estate Owners and Managers Insurance Group (ROMIG) and OneShield Software announce the selection of OneShield Market Solutions’ Policy Management products designed for MGAs and commercial insurers. Marlborough, MA — February 28th, 2019; With a need for an integrated system to help launch new product offerings for the Real Estate Owners and Managers Insurance Group, ROMIG (www.romig.ca) has selected OneShield Market Solutions’ (www.OneShield.com) Policy Management software. As a newly formed Managing General Agent (MGA), ROMIG will use OneShield’s solutions to create agent and insured portals with full policy and billing processing capabilities for their specialty commercial lines of business. In considering potential software partners, ROMIG’s search objectives were to find a solution that could adapt and scale as their business evolves and meet the distinctive business needs of their group participants as well as insurers. ROMIG felt confident selecting OneShield Market Solutions cloud technology given that it is purpose-built for MGAs and commercial insurers and will provide the needed agility and scalability. “We needed a solution which would allow our group participants to have full control over the underwriting, quoting and binding process. The scalability and flexibility of OneShield’s technology was also of paramount importance as we expand geographically” says Warren Smithies, ROMIG’s Founder & CEO. “OneShield’s cloud-based platform gives us control over automated workflows and processes, allows us to generate customized reports, and re-configure our business model with its innovative design tools.” With OneShield Market Solutions, ROMIG can: Extend portal capabilities to insureds and brokers for self-sufficiency;Unify and automate the policy and billing processes;Leverage APIs and XML interfaces to third-party data providers;Improve efficiencies and increase customer satisfaction;Eliminate many routine and manual tasks with a configurable rules engine. “Deployed in the cloud and offered with pre-defined features and functionality, OneShield Market Solutions helps new insurance entities enter new markets rapidly,” says OneShield Software’s President and CEO, Glenn Anschutz. “We are excited to welcome ROMIG to the OneShield family, and we look forward to partnering with them as they grow their operations.” For more information, please contact:Janice Merkley – AVP, Corporate Marketing OneShield Software – OneShield.comT: 774.348.1016 | E: jmerkley@oneshield.com
Categories Press Release OneShield Software Aligns With UrbanStat To Enhance Real-time Analytics And Machine Learning For Insurers Post author By Matthew Post date June 28, 2018 No Comments on OneShield Software Aligns With UrbanStat To Enhance Real-time Analytics And Machine Learning For Insurers OneShield’s clients can now leverage UrbanStat’s automated statistical and geographic modeling technology to create deeper insight and predictive analytics around policy data Marlborough, MA, June 28th, 2018 — OneShield Software’s (OneShield.com) cloud‐hosted, full‐suite policy administration system now integrates with analytical solutions from UrbanStat, Inc., (UrbanStat.com) a leader in the geo‐analytics space. Leveraging UrbanStat’s pre‐built APIs, OneShield Enterprise clients can accelerate their risk‐management and predictive analysis capabilities by using hundreds of additional data points related to geography, weather, emergency response, and other risk factors. “UrbanStat’s pre‐built risk management and analysis processes allow underwriters to make better decisions on risks in real‐time,” says Jennifer Clark, OneShield’s Director of Alliances. “Whether it is risk concentration at the level of a book of business, or highlighting of specific risks applicable to a particular location being considered – virtually every geo‐analytics use‐case can be accomplished rapidly.” OneShield Enterprise already has robust real‐time reporting and portfolio analysis capabilities empowering finance, operations, and marketing to make run‐time decisions. With UrbanStat, clients can take their analysis to a deeper level to model and understand the impacts of underwriting and claims not only across the business but within specific geographies and regions in real‐time.“Teaming up with OneShield was an easy decision,” says Anil Celik, Chief Executive Officer of UrbanStat. “Not only is OneShield a proven software provider in the property and casualty insurance marketplace, but we also share similar approaches to software design and scalability.” “We used OneShield Services Design capabilities to rapidly integrate UrbanStat’s services into our workflows”, said OneShield’s VP Engineering Rakesh Parikh, “This provided an excellent test‐case for our new framework that enables the building of custom services for B2B and B2C needs.” Enhancing Decision‐Making Across Business Lines and Functions “While UrbanStat’s solutions are focused on helping underwriters make better‐informed decisions, the geographic and ideal customer profile data generated during risk analysis can also help drive decisions made by marketing, actuarial, and claims departments”, notes Celik. Data sets for millions of customers can be analyzed effortlessly, whether it’s on a national or regional scale. Reports can be generated easily by business users and shared with colleagues. UrbanStat’s solutions not only include claim prediction and pre‐renewal risk analysis capabilities but also offer real‐time alerts to weather incidents, catastrophic events, or even an increasing amount of customer accumulations in high-risk areas. Clark adds “It’s a win‐win for the insurance industry and one that we’re proud to be a part of”. OneShield and OneShield Insurance Software are registered trademarks of OneShield, Inc. Other capitalized terms used herein are also protected marks of OneShield, Inc. ****************For more information, please contact:Janice MerkleySenior Director, Global Corporate CommunicationsOneShield Software – OneShield.comT: 774.348.1016 | E: jmerkley@oneshield.com
Categories Press Release Accident Insurance Company Selects OneShield’s Cloud-Based As-A-Service Policy Administration Solution Post author By Matthew Post date June 25, 2018 No Comments on Accident Insurance Company Selects OneShield’s Cloud-Based As-A-Service Policy Administration Solution Accident Insurance Company (AIC) and OneShield Software today announced the selection of OneShield Market Solutions’ Policy Administration products designed for small commercial insurers. Marlborough, MA — July 25th, 2018; With a need for rapid solution deployment and expertise in Workers Compensation PEO multi-state processing, Accident Insurance Company of New Mexico (www.accinsco.com), has selected OneShield’s (www.OneShield.com) As-A-Service Policy Administration Solution, OneShield Market Solution (OMS). AIC is looking to increase market share and client servicing strategies which requires modernizing their technology capabilities so they can reduce costs and increase efficiencies. OMS will provide a fully integrated solution including an Agent and Insured Portal, Policy, and Billing Administration for Workers’ Compensation, and several specialty commercial lines of business. AIC will be implementing a new OMS feature that provides dynamic and streamlined workflows for standard or custom functions utilizing the integrated Rules Engine. This enhancement addresses and automates multi-step low-level tasks typically handled by manual input. This allows employees to focus on higher-value administration activities that will help to improve operational efficiencies. Outside the Workers’ Compensation Administration, AIC required an agile and flexible solution for specialty rating. “We needed a solution that could deliver a new program within weeks, not months,” says Anne Heath, Chief Operating Officer of Accident Insurance Company. “OMS spreadsheet rating puts control back in the hands of underwriters,” says Heath. “The system allows spreadsheet rating for a single LOB or multiple LOBs into a package policy.” With the OMS cloud-based application, AIC can: Extend a Portal to insureds and brokers for self-sufficiency.Unify and automate the policy and billing processes.Leverage software APIs and XML interfaces to third-party data providers.Improve efficiencies and increase customer satisfaction.Eliminate many routine and manual tasks with a configurable rules engine. “We are proud to welcome Accident Insurance Company to the OneShield family and we look forward to working with their organization to quickly get them to market and eliminate their current technology challenges,” say OneShield Software’s President and CEO Glenn Anschutz.
Categories Press Release CGI Announces Ratabase Suite Platform-As-A-Service For Insurance Post author By Matthew Post date June 1, 2018 No Comments on CGI Announces Ratabase Suite Platform-As-A-Service For Insurance Fairfax, Virginia, June 1, 2018 – CGI (NYSE: GIB) (TSX: GIB.A) today announced that CGI and OneShield Software will integrate their products into a managed services platform for insurance clients, combining the capabilities of CGI’s Ratabase® with OneShield along with CGI’s secure global infrastructure and change management services. The platform leverages pre-built APIs, micro-services, pre-existing content, features, and functions. It also improves response time to introduce innovation; reduces operating costs; and minimizes risk for carriers seeking to navigate market changes. CGI’s Ratabase Suite was developed for carriers who are at a crossroads with their legacy systems and the demands for product innovation. The platform with OneShield is an option for carriers who do not want to invest in replacing systems with the typical build-to-order core system options available today. “With this platform, CGI helps to future-proof our clients’ investments and disrupt the legacy costs that plague carriers’ results,” said Bill Budde, CGI’s Director of Insurance Solutions. “Our goal is to provide a consumable pricing approach for adding insurance processing services that meet the needs of carriers today and support them as they move to a digital business model in the future.” “There is increased interest from insurers to adopt an eco-system of platform-based technologies to better serve their ever-evolving business needs,” stated OneShield President and CEO, Glenn Anschutz. “Insurers see an opportunity to rid themselves of legacy constraints and embrace a model that not only contemplates business disruptors, but it also adapts to continuously changing technologies. We welcome the opportunity to partner with CGI’s insurance experts to simplify our customers’ core system strategies.”
Categories Press Release Omaha National Underwriters Goes Live In 8 Weeks With OneShield’s Cloud-Based As-A-Service Policy Management Solution Post author By Matthew Post date May 1, 2018 No Comments on Omaha National Underwriters Goes Live In 8 Weeks With OneShield’s Cloud-Based As-A-Service Policy Management Solution Omaha National Underwriters and OneShield Software today announced that Omaha National Underwriters has fully deployed the OneShield Market Solutions Policy Management Solution designed for Workers Compensation products of small and mid-sized insurers. Marlborough, MA – May 1st, 2018: With a business model based on using innovative strategies and state-of-the-art technology to reduce costs and increase efficiencies for business customers, Omaha National Underwriters (ONU) OmahaNational.com of Omaha, Nebraska, deployed OneShield Market Solutions (OMS) OneShield.com to provide an integrated technology offering for policy, billing, claims, loss prevention and medical case management administration for workers’ compensation across the United States. OneShield’s cloud-based application empowers insurers and other specialty markets to automate and streamline the handling of all stages of a product portfolio lifecycle with custom rate handling, billing and payment plans, and wide-ranging workflow-specific procedures. “With our emphasis on leveraging web-based technologies, we needed a solution that could accommodate our unique processing needs,” says Naomi Wilson, Chief Operating Officer of ONU’s parent company Omaha National Group. ONU also required a solution that would give business users and management easy-to-use reporting tools and access to business metrics. With OneShield’s “As-A-Service” cloud-based application, ONU can: Unify and automate the policy, billing, and claims handling processes.Improve efficiencies and reduce risk with consistent handling of files.Adopt a truly paperless file management process.Eliminate many routine and manual tasks with a configurable rules engine.Centralize the user experience by reducing manual data entry into multiple systems.Leverage software APIs and XML interfaces to third-party data providers. “The speed-to-market capabilities of Cloud-based technology is the optimal solution for our business model,” says Wilson. “In fact, OneShield Market Solutions’ ‘As-A-Service’ offering was up-and-running for testing within just weeks of our contract signing, allowing us to rapidly accelerate our work-flow processes and plans to roll out marketing in jurisdictions across the country.” “We are proud to welcome Omaha National Underwriters to the OneShield family and pleased we could help deploy its solution within an accelerated timeline,” says OneShield President & CEO Glenn Anschutz. “This project timeframe speaks to the evolving trend we see for insurers wanting to rapidly adapt their businesses as the market dictates. By working in partnership with innovators such as Omaha National, we are delivering on these goals with SAAS solutions that give our clients a clear time-to-market differentiation in the marketplace.” For more information, please contact:Janice MerkleySenior Director, Global Corporate CommunicationsOneShield Software – OneShield.comT: 774.348.1016 | E:jmerkley@oneshield.com
Categories Press Release OneShield Software Enhances Digital Strategy With The Introduction Of OneShield’s Services Designer Post author By Matthew Post date January 23, 2018 No Comments on OneShield Software Enhances Digital Strategy With The Introduction Of OneShield’s Services Designer OneShield has launched its OneShield’s Services Designer, delivering major enhancements to its core framework and expanding its web services capabilities. Marlborough, MA – January 23rd, 2018: After more than a year of design, coding, and testing involving teams in three countries, OneShield Software (www.OneShield.com) has deployed significant refinements to its cloud-hosted “As-A-Service” (AAS) technology platform for financial services core systems. Making the most of each customer interaction is at the forefront of OneShield’s technology strategy and its core platform has been enabled to run in a headless manner. Now external applications can execute business transactions remotely using the Service-Oriented Architecture-based (SOA) Web Services built-in to OneShield Software solutions with the service layer facilitating “headless transaction processing”. Ultimately, this means insurers have a completely configurable end-to-end software platform that digitizes and simplifies almost every stage of the insurance policy lifecycle using a mix of OneShield and third-party solutions. OneShield’s Services Designer implements a collection of vendor and product-independent Service-Oriented Architecture (SOA) Web Services. As the name suggests, this collection of services allows external applications to remotely execute business transactions on the OneShield platform. Any processing that has traditionally been tied to the User Interface, or available solely within the platform, has been de-coupled and made available as a service. These services enable external systems to exchange data with the OneShield platform using operations like create, read, search, update and delete and to use it as a data repository for customer business entities. These services also expose insurance product definitions to third-party systems – enabling, for instance, portals or specialized functional applications such as risk-management. “The added benefits arising from this project include enhanced performance and further realization of the total cost of ownership benefits of OneShield’s platform,” says Rakesh Parikh, OneShield’s Vice President, Product Engineering. “With TESL, OneShield clients can expedite integrations to an even wider range of third-party applications thereby lowering implementation costs.” Additionally, OneShield’s Services Designer also greatly enhances OneShield’s web portal capabilities. “Our web portals already provided a variety of self-service options for our clients’ customers, agents, brokers and other third parties,” says Parikh. “With OneShield’s Services Designer, clients can access a robust framework for building additional services for B2B and B2C needs, and any process implemented on the platform can be exposed AAS.” OneShield’s Services Designer in Action The OneShield’s Services Designer Project was a collaborative effort with OneShield client Erie Insurance of Erie, Pennsylvania. An American multi-line insurance company, Erie Insurance offers customers a variety of products, including auto, home, commercial and life insurance through a network of independent insurance agents in 12 states and the District of Columbia. “At the core of our business is a clear directive from our co-founder, H.O. Hirt: ‘Never lose the human touch,” said Ruben Fechner, Senior Vice President of Business Applications & Support for Erie Insurance. “OneShield’s platform capabilities were critical in helping us work towards that goal by providing for a robust web portal for our agents.” For example, Erie wanted its agents to access aspects of the OneShield platform dealing with product management, data repository and transaction processing. “The OneShield team partnered with us every step of the way from conception through OneShield’s Services Designer project completion,” said Fechner. TESL also provides “Headless Policy Transaction Processing” leveraging the OneShield Exchange Format (OXF) variation of XML. Notably, the OXF format provides configurable XML for service operation request and response payloads. “Our enhancements to OneShield’s Services Designer are just the latest example of OneShield’s continued commitment to leveraging the strength of our cloud-based technology platform,” says Vivek Gujral, Chief Technology Officer of OneShield. “As more businesses look to web portals and self-service options to empower customers, agents and third parties, we predict rapid growth in demand for this capability to integrate external and internal applications. OneShield continues to innovate to digitize the entire insurance value chain helping to address the rapid changes taking place in the insurance space today.” For more information, contact. Janice MerkleySenior Director, Global Corporate CommunicationsOneShield Software – OneShield.com T: 774.348.1000 | M: 416.399.2725 | E: jmerkley@oneshielddesign.ca
Categories Press Release Hiscox Selects OneShield Software To Enhance Their Digital Client Experience In The US Post author By Matthew Post date November 9, 2017 No Comments on Hiscox Selects OneShield Software To Enhance Their Digital Client Experience In The US Hiscox selects OneShield Software to enhance its digital client experience in the US Marlborough, MA, November 9th, 2017: OneShield Software announced today that Hiscox, a global specialist insurer and the first insurance company in the US to offer small business insurance direct and online, has selected OneShield as its new software provider for policy, billing, claims, and reporting. “As Hiscox continues to rapidly grow its business in the US, we needed to find a single technology platform that had the ability to meet both the demands of our operations and the evolving needs of our clients,” said Ben Walter, Chief Executive Officer of Hiscox USA. “We have a history of innovation at Hiscox, and we expect the OneShield platform will help us achieve greater efficiencies and productivity and contemporary digital client experience.” OneShield Enterprise is designed to streamline technology operations onto a single platform. The flexibility of the platform gives Hiscox USA the ability to communicate with external systems in an efficient way, and attain speed‐to‐market capabilities that match the fast‐moving segments they serve. “Among our platform’s many competitive advantages is that it gives organizations pre‐existing insurance content, features and functions to configure to their own unique workflows and processes,” says Glenn Anschutz, OneShield Software’s Chief Executive Officer. “Hiscox’s longstanding commitment to excel at customer service while providing innovative specialist insurance solutions makes them a good fit for OneShield Enterprise’s customer‐centric approach and highly extensive applications.” OneShield is currently working with Hiscox USA to deploy its new platform and migrate customer policies to the new system.
Categories Press Release New Startup WestCongress Insurance Services Launches Operations Using OneShield Software’s “As-A-Service” Platform Post author By Matthew Post date April 20, 2017 No Comments on New Startup WestCongress Insurance Services Launches Operations Using OneShield Software’s “As-A-Service” Platform Startup WestCongress Insurance Services Launches Operations Using OneShield Software’s “As-A-Service” Platform WestCongress Insurance Services rapidly scaled its policy administration and claims operations with OneShield Market Solutions, a cloud-based offering focused on reducing overall technology costs, decreasing implementation timelines and managing end-to-end operations. Marlborough, MA – April 20th, 2017: The experienced management team of WestCongress Insurance Services LLC (West Congress) of Detroit, MI, a newly-launched managing general agent (MGA), knew leveraging a cloud-based “As-A-Service” platform would allow the company to ramp-up product and service offerings rapidly — creating a competitive advantage by enhancing speed-to-market capabilities for its coast-to-coast network of brokers and agents. After an extensive search of the market, WestCongress chose OneShield Market Solutions for MGAs, a solution designed specifically for the specialized needs of the MGA market. Focusing first on the rapid deployment of the policy management module, WestCongress quickly opted to implement the claims module to meet the stringent claims management requirements of Lloyd’s of London. “OneShield’s ability to deliver our system from the cloud in a rapid manner was appealing to us,” says Edward LaFramboise, President of WestCongress. “Their commercial lines expertise and industry knowledge — coupled with a scalable system that is clearly architected for our type of business, gives us confidence as we move forward.” The “As-A-Service” (AAS) cloud offering allows WestCongress and other MGAs to focus on their business while OneShield focuses on managing the technology, including updates and enhancements. OneShield’s AAS approach also gives WestCongress the ability to leverage the platform’s built-in content and workflows, as well as its self-service web portal capabilities for producers and other third-parties using intuitive and self-administering tools. WestCongress serves diverse and specialized markets, including general liability and excess insurance for the energy, artisan contractor and security industries. As a result, quickly rolling out new offerings is critically important for the company. “I was particularly impressed with how OneShield’s solution can deploy lines of business using a spreadsheet rating system,” says LaFramboise. Rather than coding algorithms into a rating engine, OneShield’s platform simply embeds the spreadsheets into the back-end of the system — significantly slashing development and product deployment time. OneShield Market Solutions’ MGA platform delivers a secure and configurable end-to-end system that empowers team members to record prospective accounts, manage submissions, rate, generate proposals, track carrier clearance and even bind multiple lines of business for multiple carriers — complete with automated workflows and rules designed for MGAs. “We’re thrilled to welcome WestCongress Insurance Services to the OneShield family, and to be working alongside the WestCongress team”, says Liza Smith, SVP Global Sales & Marketing. “Our transaction-based pricing model for cloud-based solutions is a clear disrupter in the industry and it was among the key factors attracting WestCongress Insurance Services’ attention.” “Allowing organizations to pay as they grow embodies our goal to be a trusted partner,” adds Smith. “By offering a true Software-as-a-Service (SaaS) delivery model, we can ensure rapid and on-going maintenance and upgrades. Combined with transaction pricing, that is proving to be a welcome differentiator in this market.” INTERESTED IN AN INTERVIEW? CONTACT: Janice MerkleySenior Director, Global Corporate CommunicationsOneShield Software T: 774.348.1000 | M: 416.399.2725 | E: jmburt@oneshielddesign.ca
Categories Press Release OneShield Software And GhostDraft Align To Deliver “As-A-Service” Offering For The Global Insurance Market Post author By Matthew Post date March 27, 2017 No Comments on OneShield Software And GhostDraft Align To Deliver “As-A-Service” Offering For The Global Insurance Market OneShield Software and GhostDraft Align to Deliver “As-a-Service” Offering for the Global Insurance Market For Immediate Release Leveraging a cloud-based technology platform, the alliance aims to give insurers complete control over customer document creation processes across the policy lifecycle. Marlborough, MA – March 27th, 2017 – OneShield Software (www.oneshield.com), a leading provider of core business software solutions to financial services companies and GhostDraft (www.GhostDraft.com), an innovator in document automation and customer communications, are pleased to announce they have formalized an alliance focused on driving implementation costs down while improving integration timeframes for joint customers. “More and more insurers are adopting ‘As-A-Service’ offerings that increase the expectation of expedited implementation timeframes,” said Liza Smith, SVP Global Sales, and Marketing for OneShield. “This relationship allows us to provide end-to-end solutions, in the cloud, that help address traditional time-to-market implementation challenges.” OneShield’s policy administration suite will leverage a pre-built integration framework to GhostDraft’s comprehensive, cloud-based customer communications management solution (CCM). This enables clients to transform their customer experience with dynamic and responsive customer communication generation and management. “We are thrilled OneShield chose us to offer their clients a more enhanced way to correspond and interact with customers,” said Kurt Jackson, Executive Vice President of GhostDraft. “Our cloud-based system is scalable to meet the needs of all carriers, regardless of size, as well as expand throughout the enterprise.” The integration of GhostDraft with OneShield’s solutions will give business users complete control over documents, empowering them to efficiently manage thousands of templates, simplify forms libraries and personalize correspondence management from a centralized system. For insurers in fast-paced environments, this helps ensure documents are created with consistent messaging and branding while delivering clear, relevant, and actionable customer communications.
Categories Press Release U.S. Property Catastrophe Insurance Provider ICAT Goes Live With OneShield Software Post author By Matthew Post date July 14, 2016 No Comments on U.S. Property Catastrophe Insurance Provider ICAT Goes Live With OneShield Software U.S. Property Catastrophe Insurance Provider ICAT Goes Live with OneShield Software For Immediate Release Improving service level response times, increasing overall efficiencies and end-to-end system support for their middle-market business were the main goals of the premier provider of property insurance in catastrophe-exposed regions Marlborough, MA — July 14th, 2016; ICAT of Broomfield, CO, has automated and streamlined manual processes using OneShield Enterprise, a fully integrated, secure and configurable end-to-end policy administration solution. ICAT clears 40,000+ catastrophe insurance submissions each year and runs a good majority of these submissions through per account CAT risk modeling and underwriting reviews. ICAT produces thousands of middle-market quotes each year alongside managing a large renewal book. Until now, the majority of this work was managed using multi-step and often complex manual processes. OneShield’s platform empowered ICAT to automate key aspects of its submission management, clearance, rating, modeling, and quoting processes, as well as referral workflow, document filing, operational processing of secondary transactions and policy issuance. “The automation of central aspects of our underwriting process will significantly enhance our ability to respond quickly and efficiently to the needs of producers, agents and their customers with a single platform solution that eliminates redundancies,” says Gregory Butler, ICAT’s President. “OneShield worked closely with our team to ensure its technology platform not only replaced our legacy processes but also expanded our system capabilities for future growth.” OneShield’s robust workflow engine now enables ICAT’s underwriters to have the ability to access an online, integrated end-to-end underwriting and processing platform that automates workflows, reduces inefficiencies, and allows ICAT to deliver faster turnaround time to producers. Key to ICAT’s selection decision was choosing a technology platform that would effectively integrate with ICAT’s own proprietary technologies, enabling a seamless and integrated solution with enterprise-class third-party software services unique to the risk management field. Models can now be run easily from within OneShield’s solution. OneShield and OneShield Insurance Software are registered trademarks of One Shield, Inc. Other capitalized terms used herein are also protected marks of OneShield, Inc. Copyright 2013 – 2016 by OneShield, Inc. All rights reserved. “OneShield is proud to have worked in collaboration with ICAT to bring this project to fruition,” says Glenn Anschutz, OneShield’s Chief Executive Officer. “This is just the latest example of adapting OneShield’s powerful technology platform to the needs of yet another unique market segment in the financial services sector.” For more information, please contact: Janice Merkley-BurtSenior Director, Global Corporate CommunicationsOneShield Software – oneshield.comT: 774.348.1000 | M: 416.399.2725 | E: jmburt@oneshielddesign.ca Kristen CoffelDirector, MarketingICAT – ICAT.comT: 303.327.2437 | E: kcoffel@icat.com
Categories Press Release Public Risk Underwriters Of Florida Inc. Chooses OneShield Software’s Cloud Based Policy Management Solution Post author By Matthew Post date March 23, 2016 No Comments on Public Risk Underwriters Of Florida Inc. Chooses OneShield Software’s Cloud Based Policy Management Solution Public Risk Underwriters of Florida Inc. chooses OneShield Software’s Cloud-Based Policy Management Solution FOR IMMEDIATE RELEASE Focused on reducing the total cost of ownership and enabling long-term scalability, OneShield’s configurable and automated web-based “As-a-Service” technology platform is geared to the unique requirements of Risk Pool Organizations. Marlborough, MA Marlborough, MA – March 23rd, 2016; OneShield Software and Public Risk Underwriters of Florida Inc. will be working collaboratively over the coming months to implement OneShield Market Solution’s cloud-based policy, loss prevention and business intelligence modules to manage Public Risk Underwriters’ public entity Workers’ Compensation and Commercial package products. “We are very pleased to welcome Public Risk Underwriters, to the growing list of OneShield clients embracing our “As-a-Service” offerings,” says Liza Smith, OneShield’s Senior Vice President Global Sales. “Our cloud-based platform allows Risk Pool Organizations to leverage the core system platform designed specifically for their unique business needs, without incurring large upfront license fees or hardware costs.” Key to Public Risk Underwriters’ decision was that OneShield’s cloud-based software gave the organization significant functionality out-of-the-box alongside the freedom to configure the solution to meet its own unique workflows and processes. Additionally, they sought a solution that would produce detailed business analytics and intelligence, and the ability to enhance its Risk Management capabilities. Meeting their selection criteria, OneShield’s solution will also allow Public Risk Underwriters to work more closely with agents through a highly-secure web portal enhancing their policy management processes. “Our executive team was concerned for some time that legacy offerings in the marketplace designed for risk pools lacked important features, ease of configurability and upgradeability,” says Ann Hansen, Public Risk Underwriters’ Director of Operations. “We were very pleased to learn that OneShield offered a solution specifically for Risk Pool Organizations that will allow us to meet our business and technology needs.” OneShield Market Solutions for Risk Pool Organizations is a cost-effective, secure and configurable policy administration solution supporting multiple insurers, vendors, insureds, captives, and other stakeholders. The technology empowers Risk Pool Organizations by enabling them to automate the handling and auditing of many stages of the policy lifecycle with custom algorithms, specialty rate handling, unlimited billing and payment plans, and account-specific procedures. The flexible and scalable nature of the cloud solution will free Public Risk Underwriters from many of the time-consuming and costly software maintenance and configuration issues that arose with its legacy platform. INTERESTED IN AN INTERVIEW? CONTACT: Janice Merkley-BurtSenior Director, Global Corporate CommunicationsOneShield SoftwareT: 774.348.1000 | M: 416.399.2725 | E: jmburt@oneshielddesign.ca
Categories Press Release Pennsylvania Financial Responsibility Assigned Claims Plan Deploys OneShield’s As-A-Service Cloud-Based Solution Post author By Matthew Post date February 25, 2016 No Comments on Pennsylvania Financial Responsibility Assigned Claims Plan Deploys OneShield’s As-A-Service Cloud-Based Solution Pennsylvania Financial Responsibility Assigned Claims Plan Deploys OneShield’s As-a-Service Cloud-based Solution FOR IMMEDIATE RELEASE Replaces 15-year-old legacy system’s manual processes, allowing the state-wide fund to more efficiently handle a larger volume of uninsured claims Marlborough, MA – February 25th, 2016: OneShield Software and Pennsylvania Financial Responsibility Assigned Claims Plan (PFRACP) have released OneShield Market Solutions’ cloud-based claim administration system into production within eight months. This automated claims solution allows PFRACP to deliver greater efficiencies along with enhanced operational benefits, increased bandwidth, and claims processing automation – all while enhancing cost containment. “We are very pleased that, with close collaboration, PFRACP was able to get into production as quickly as they did on our As-a-Service platform,” says William Kuebler, Chief Executive Officer of OneShield Market Solutions. “Our cloud-based solution and agile deployment techniques allow TPAs such as PFRACP to implement a comprehensive claims management platform in a very short time, by industry standards, while significantly lowering their costs.” With the objective of automating time-consuming and costly manual processes in the handling of claims, PFRACP’s executive team chose OneShield Market Solutions’ module for Third-Party Administrators (TPAs) after a six-month search to replace its outdated legacy claim administration system. “Our goal was to implement a system with limited interruption to current daily productivity and enable us to handle a larger caseload without the need to add staff,” says PFRACP’s Claim Manager, Rob Carver. “The OneShield team understood our unique claims requirements and significantly streamlined our processing.” OneShield’s claim administration application for TPAs is a cost-effective, secure, and highly configurable claims offering supporting multiple accounts and lines of business with automated workflows and rules, designed specifically to meet the unique needs of TPAs. The flexible and scalable nature of the cloud solution allowed OneShield and PFRACP to rapidly convert and import over 70,000 claim files from almost two decades of activity, as well as millions of file notes and journal entries. OneShield’s cloud application also makes it easier for PFRACP to easily share electronic files and documents with third parties using a secure web portal; previously, a time-consuming and expensive manual process that involved physically copying and shipping files to legal counsel and other parties. INTERESTED IN AN INTERVIEW? CONTACT: Janice Merkley-BurtSenior Director, Global Corporate CommunicationsOneShield SoftwareT: 774.348.1000 | M: 416.399.2725 | E: jmburt@oneshielddesign.ca
Categories Press Release Insurance Industry Leaders Gather For Business And Technology Trends Update At OneShield Client Conference Post author By Matthew Post date December 15, 2015 No Comments on Insurance Industry Leaders Gather For Business And Technology Trends Update At OneShield Client Conference Insurance Industry Leaders Gather for Business and Technology Trends Update at OneShield Client Conference FOR IMMEDIATE RELEASE Adoption of “As-a-Service” technologies and analytics for enhancing the customer experience among factors driving insurers to digitize core systems Marlborough, MA — December 16th, 2015: OneShield Software hosted clients and partners from across North America in Charleston, South Carolina in late November at the OneShield Client Conference 2015. The annual summit brings together clients and partners of OneShield, a leading provider of core business software and rapid application development solutions for the financial services sector. “This annual gathering comes at a milestone moment in OneShield’s history as we begin to expand our position in markets beyond property and casualty to the broader financial services sector,” said OneShield President and CEO Glenn Anschutz. “Leveraging our initial success in the Life Insurance market, we are poised to continue to grow our suite of offerings. By collaborating with clients and partners we will develop point solutions for multiple markets, delivered in the cloud and in an As-a-Service capacity to meet varying global financial service market needs.” Trend: “AAS” Ready to Gain Traction The rapidly growing adoption of “As-a-Service” (AAS) technology and services as a replacement for legacy and onsite core systems software in the insurance sector was among the biggest “buzz” moments for delegates early in the conference. AAS is often associated with cloud computing-based solutions allowing users to access third party-managed software applications on-demand over the Internet, as opposed to investing in and maintaining on-premises core systems. In the AAS keynote delivered by Barbra Sheridan McGann, Executive Vice President, Business Operations HfS Research, delegates learned two out of three insurance carriers are ready to outsource complex processes and four out of five want “digitized” core services. With agile mid-market carriers among the first to seize AAS opportunities, HfS’s research indicates that actuarial and customer-facing applications will be affected initially by the trend, resulting in cost and efficiency gains in areas such as new business development and policy and claims administration.“ By 2017,” McGann says, “We expect to see traction in the global insurance sector with on-demand, business-outcome-focused use of software and services, what we at HfS call the “As-a-Service Economy.” Trend: The “Next-Gen” Insurer Karen Furtado, a partner in consulting firm Strategy Meets Action (SMA), gave delegates a glimpse of the next-generation insurer swiftly taking form in many markets. “Reimagining the business of insurance” will not only require carriers to swiftly adopt new technologies but also pay close attention to changing customer needs and external market forces or influencers changing the demand for insurance products. For example, auto insurance will be dramatically impacted by Internet-connected cars, the sharing economy (e.g., Uber) and increasingly autonomous vehicles. OneShield Software: Continued Growth and Financial Services Market Expansion Leveraging its acclaimed application development platform, and the capability to rapidly automate and digitize complex core business processes, OneShield announced its intention to expand its extensive portfolio of products beyond the insurance sector to other financial services markets.OneShield Software will leverage their extensive market experience to create standalone, subscription priced and cloud-based AAS solutions for the broader financial services markets. Not losing ground in its principal market, OneShield was pleased to share how the company remains focused on expanding its client base, evolving industry partnerships and continuing to innovate on its insurance portfolio of products. A key achievement in the past year was the launch of OneShield Billing and OneShield Claims, for OneShield Enterprise, the company’s flagship product. OneShield Claims, specifically, “completes-the-suite” of OneShield’s enterprise platform using its open architecture and “Power of One” philosophy – one platform, one toolset, one common object model. OneShield Client Recognition Ceremony Six insurance industry leaders were honored at the conference for achieving significant milestones in a variety of categories of innovation, including: Trailblazer Recipient: Advantage Insurance Holdings Ltd. of Grand Cayman, Cayman Islands10-Year Milestone Recipient: The Hanover Insurance Group of Worcester, MAInnovation Recipient: Erie Insurance of Erie, PA.,Strategic Product Use Recipient: Travelers Canada of Toronto, ONLargest Volume Recipient: Switzerland-based Allied World Assurance CompanyTotal Cost of Ownership (TCO) Achievement Recipient: Privilege Underwriters Reciprocal Exchange (PURE) of White Plains, NY Partnering for Excellence As OneShield continues to build their partner alliances, their demonstrated commitment to these business relationships was illustrated by the record number of market partners who participated in the conference, including: Inforce TechnologiesMFXNIIT TechnologiesNTT DATAPremium ConsultingXpertdoc Technologies Together with OneShield employees, clients and partners alike collaborated in sessions that aimed to fulfill the conference theme of “Partnering for Excellence.” Defining the OneShield Roadmap: Driven by Customer Needs In addition to working sessions hosted by OneShield throughout the conference, key delegates also participated in OneShield’s Technology Leadership Group (TLG) 2.0. Working with the OneShield Management Team, delegates offered input for future product investments, articulated priorities for product enhancements, and discussed the near and long-term product and technology vision for OneShield Software. INTERESTED IN AN INTERVIEW?CONTACT: Janice Merkley-BurtSenior Director, Global Corporate CommunicationsOneShield Software – oneshield.comM: 416.399.2725 | E:jmburt@oneshielddesign.ca
Categories Press Release OneShield Software Introduces OneShield Claims: “Complete-The-Suite” Post author By Matthew Post date December 3, 2015 No Comments on OneShield Software Introduces OneShield Claims: “Complete-The-Suite” OneShield Software introduces OneShield Claims: The last module to “complete-the-suite” FOR IMMEDIATE RELEASE Marlborough, MA — December 3, 2015: OneShield Claims is a powerful and user-configurable claims administration system that completes the acclaimed OneShield Enterprise core system platform. It has been developed with an eye to enhancing customer service expectations, address the increasing competition in the global insurance industry and the challenges of the regulated claims environment. OneShield Enterprise offers end-to-end core management capabilities of Policy, Billing, Rating, Claims, Customer and Partner management for the global P&C market. It focuses on helpingcarriers to: Reduce total cost of ownershipIncrease speed-to-marketEnrich business intelligenceStrengthen complianceEnhance customer, partner, and user experiences “OneShield Claims is an important addition to our enterprise offering that ensures complete end-to-end integration of a business’ data, workflows, processes and rules at every stage of the insurance policy lifecycle,” says OneShield President and CEO Glenn Anschutz. “Already a market leader with our policy, rating, billing, and partnership management enterprise platformcomponents, OneShield Claims signals our continued commitment to ongoing product investment, and our continuous aim to deliver high-value solutions for the global insurance industry.” Feature-Rich and User-Configurable OneShield Claims automates and streamlines the largest variable expense for most organizations – the claims administration process which traditionally requires a high volume of manual interactions, therefore driving up the costs of administering a claim. With its intelligent, self-learning and highly customizable design, OneShield Claims is easy to configure and automate. It can automate complexities from the First Notice of Loss (FNOL) through to file closure across all lines of commercial, personal and specialty insurance. Deployed on-premise or in-the-cloud, OneShield Claims offers: Financial transaction management for reserves, payments, and recoveriesAncillary functionality for Special Investigative Units (SIU), litigation and subrogationAutomated low-touch processing through configurable business rulesJournal management, including one-time and recurring diary entries with automated escalation, system and user-created notes, correspondence and regulatory document generation from templates, and embedded email integrationBusiness Intelligence reporting and analytics, and scoring capabilities As a fully-integrated component within the OneShield Enterprise platform, at every stage of filing a claim, carriers can work from a single and shared comprehensive data model using common toolsets. This eliminates costly, time-consuming and error-prone duplication of records and effort. In addition to its ease of configurability, integration is an important element to many insurance service providers. OneShield Enterprise not only allows claims handlers to verify coverage limits, deductibles, schedules and exclusions to an insurance contract. It can also be integrated easily with best-of-breed or sector-specific third-party software applications, such as financial, regulatory and general ledger systems. Lowering Total Cost of Ownership through Automation OneShield Claims, together with the OneShield Enterprise core system platform, can have a significant impact in reducing expenses. For example, automated workflows can be established to request police reports of accidents, notify insureds via email of important information, alert third-party suppliers to deadlines, or even identify potential fraud in a claim. OneShield Claims offers pre-built insurance-specific defined workflows as well as customizable workflows, process and business rules to help carriers accelerate processing times to help reduce costs in areas such as: Electronic Data Interchange (EDI)Government Medicare program reportingReturn-to-work trackingSpecial investigationsLitigation and medical case managementPre- and post-claim loss prevention programs
Categories Press Release OneShield Market Solutions Adds Self-Service Portal To Its Core Products For Agents And Insureds Post author By Matthew Post date November 5, 2015 No Comments on OneShield Market Solutions Adds Self-Service Portal To Its Core Products For Agents And Insureds OneShield Market Solutions Adds Self-Service Portal to its Core Products for Agents and Insureds FOR IMMEDIATE RELEASE Marlborough, MA — November 5th, 2015: With the goal of extending self-service capabilities, 24/7 availability and ease of use to agents and insureds, OneShield Market Solutions, the newly acquired solution of OneShield Inc., has introduced a cloud-based portal for insurers to rapidly handle submissions, quoting, incident intake and general policy and claim inquiries. The portal specifically enables individuals to take charge of their insurance needs, while also offering a wide variety of benefits to both agents and insureds. OneShield Market Solutions enables niche insurance providers such as MGA’s and regional carriers to grow their businesses with proven core system insurance software delivered in the cloud. Portal benefits for agents include: Submission management encompassing all P&C lines of business.Quick quote: using default program values for minimal data entry.Full quote: extension to include additional underwriting rating components.Automated underwriting rules and edits.Proposal generation.Email clearance and notification to underwriting. Policy processing automation: Payroll uploads.Online payments. Claim reporting for agents: All lines of business follow scripted interviews to report new incidents. Insured benefits include: Policyholder self-service.Review policy billing statements.Obtain PDF versions of processed forms related to inforce policies.Update exposure information and self-report payroll.Claim information and status.Claim related payment history.Incident Management.Manage Incidents and report claims to the carrier. “We are excited to offer a portal that is fully integrated with our claims and policy administration systems,” says Bill Kuebler, President of OneShield Market Solutions. “Our products are designed for a lower total cost of ownership and easy deployment by leveraging the flexibility of cloud-based delivery. As a result, any carrier can take advantage of this module, delivering increased efficiencies and expanded services to agents and insureds.” INTERESTED IN AN INTERVIEW? CONTACT: Janice MerkleySenior Director, Corporate CommunicationsOneShield Inc.T: 774.348.1000 | M: 416.399.2725 | E: jmerkley@oneshielddesign.ca
Categories Press Release Leading U.S. Insurer Expands Existing OneShield Partnership With OneShield Billing Post author By Matthew Post date May 21, 2015 No Comments on Leading U.S. Insurer Expands Existing OneShield Partnership With OneShield Billing Leading U.S. Insurer Expands Existing OneShield Partnership with OneShield Billing FOR IMMEDIATE RELEASE PMA Insurance Group, one of the largest and most established providers of workers’ compensation and other property & casualty insurance products, enhances current billing software and automates manual processes with OneShield Billing Marlborough, MA — May 21, 2015: With a strategic goal of adopting a premium billing system to consolidate existing platforms and the flexibility to innovate, PMA Insurance Group has selected OneShield Billing to enhance its current payments system. OneShield Billing is a complete billing and receivables system for P&C insurers across all commercial, personal and specialty lines that simplifies and automates every stage of the billing cycle, from processing invoices and reconciliations through to creating tasks and detailed reporting. “OneShield Billing provides PMA the ability to adapt the premium billing system to accommodate changing business models and reduce current manual process with features available from both processing and workflow perspectives,” said Susan Hendricks, PMA’s Vice President, Information Systems. “OneShield has a long-standing relationship with PMA, and they have knowledge of PMA’s current premium billing processes along with an understanding of PMA as an organization.” OneShield Billing is designed specifically for enterprises handling complex payable and receivable transactions. Completely configurable, it empowers companies like PMA to design its own workflows and automate manual tasks throughout the billing lifecycle. “We are very pleased to be expanding our partnership with PMA,” explains OneShield’s Senior Vice President, Sales, and Marketing, Liza Smith. “OneShield Billing is a complete end-to-end solution that allows us to continue to serve PMA’s billing needs now and into the future.” INTERESTED IN AN INTERVIEW? CONTACT: Janice MerkleySenior Director, Global Corporate CommunicationsOneShield Software T: 774.348.1000 | M: 416.399.2725 | E: jmerkley@oneshielddesign.ca
Categories Press Release Pennsylvania Financial Responsibility Assigned Claims Plan Selects OneShield Market Solutions Cloud-Based Insurance Software Post author By Matthew Post date May 19, 2015 No Comments on Pennsylvania Financial Responsibility Assigned Claims Plan Selects OneShield Market Solutions Cloud-Based Insurance Software Pennsylvania Financial Responsibility Assigned Claims Plan Selects OneShield Market Solutions Cloud-Based Insurance Software FOR IMMEDIATE RELEASE Marlborough, MA — May 19, 2015: With the goal of bringing new efficiencies and greater functionality to handling claims, the Pennsylvania Financial Responsibility Assigned Claims Plan (PFRACP) has selected OneShield Market Solutions to replace its legacy claims administration system. The automation of the existing 15-year-old legacy system, which also relied on some manual processes to administer claims, is expected to reduce the need for additional staffing in the future while increasing PFRACP’s ability to handle a larger volume of claims per person. After a six-month review process, PFRACP’s executive team choose OneShield Market Solutions for TPAs—a secure, cloud-hosted and configurable end-to-end claims administration solution supporting multiple insurers, accounts, and lines of business with automated workflows and rules designed specifically to meet the unique needs of TPAs. For PFRACP, specifically, the new system will bring a wide variety of benefits, including: Introducing a user-configurable workflow that improves efficiencies and consistent handling of files with measurable touchpoints.New functionality, such as paperless files.Ability to securely access the system at a third-party vendor’s and attorney’s sites.Replacement of many manual tasks with an automated rules engine.Automated population of routine forms.Automated user interfaces that further reduce manual data entry into multiple systems. “Our challenge was to find a systems vendor that understood our unique claims processing requirements, including the need to modify the system with limited or no programming skills,” says RobCarver, Claims Manager, PFRACP. “The core cloud-hosted platform was deployed within weeks of contract signing and configuration efforts to meet our unique processing requirements are underway.” “We are proud to be supporting PFRACP in its initiative to transform its claims administration system for the future,” says Liza Smith, Senior Vice-President Global Sales, and Marketing. “ OneShield Market Solutions products are designed for lower cost and easy deployment by leveraging the flexibility of cloud base delivery. PFRAC is exactly the type of customer we designed these products for and we welcome them to the OneShield family.” INTERESTED IN AN INTERVIEW? CONTACT: Janice MerkleySenior Director, Global Corporate CommunicationsOneShield Software T: 774.348.1016 | E: jmerkley@oneshield.com Tags agent delivery model
Categories Press Release Axon Underwriting Services LLC Enhancing Speed-To-Market With OneShield Market Solutions Cloud-Based Software Post author By Matthew Post date April 21, 2015 No Comments on Axon Underwriting Services LLC Enhancing Speed-To-Market With OneShield Market Solutions Cloud-Based Software Axon Underwriting Services LLC Enhancing Speed-to-Market with OneShield Market Solutions Cloud-Based Software Leading provider of Contractor Pollution Liability insurance expanding its business nationwide with the support of OneShield’s time-and-cost-saving policy, rating and claims administration core system software. Marlborough, MA — April 21, 2015: In the highly competitive field of specialty insurance products, Axon Underwriting Services LLC (Axon) leads with best-in-class coverage forms, personal attention to service and a configurable cloud-based core system software solution developed by OneShield, Inc. specifically for Managing General Agents (MGAs) and Program Administrators. “MGAs and Program Administrators are specialized brokers vested with underwriting authority from an insurer,” says Axon Executive Vice President, Doug Gahagan. “As full-service providers to specialty sectors, it’s critical for us to have enterprise-level capabilities to rapidly rate, quote, bind and issue coverage, manage policies and administer claims. Our clients expect immediateresponse times and OneShield’s solution provides capabilities that allow us to exceed these expectations—all without the major hardware and core systems investment costs incurred by larger general insurance companies.” Axon, headquartered in Syracuse, New York, has already seen increases in its efficiencies using a cloud-based solution. “The front-end cost is low, and configuration and implementation of the core system is relatively quick,” says Gahagan. “This has heightened our ability to offer quick and highly-competitive coverage solutions on a practice, project-specific and customized level.” “We are very proud to be selected by Axon to help support the expansion of its business,” says Liza Smith, OneShield’s SVP Global Sales and Marketing. “Our cloud-based solution designed specifically for MGAs, enables the deployment of a customer-centric operating model that is configurable to how they do business, and helps reduce overhead expenses, enhanced service quality, and ramp-up business acquisition capabilities and new product speed-to-market.” OneShield Market Solutions’ Core System Software for Managing General Agencies is a secure, cloud-hosted and configurable end-to-end policy management system that provides the ability to record perspective accounts, manage submissions, rate, generate proposals, track carrier clearance and even bind multiple lines of business for multiple carriers—complete with automated workflows and built-in rules designed specifically for MGAs.
Categories Press Release OneShield launches New Core System Software Portfolio Supporting Specialized Insurance Market Sectors Post author By Matthew Post date January 26, 2015 No Comments on OneShield launches New Core System Software Portfolio Supporting Specialized Insurance Market Sectors FOR IMMEDIATE RELEASE OneShield, Inc. Launches New Core System Software Portfolio Supporting Specialized Insurance Market Sectors Through Cloud- and Subscription-Based Pricing Models Newly launched OneShield Market Solutions group to provide proven enterprise-class software solutions for niche insurance markets, including MGAs, TPAs, Workers Compensation Administrators, Risk Pool Organizations, and Regional Insurers Marlborough, MA — January 26, 2015: OneShield, Inc., the leading core systems software provider of OneShield Enterprise for the global P&C and General insurance industry, has launched a new portfolio of software solutions designed specifically to meet the unique needs of niche market providers of insurance services and products. OneShield Market Solutions will provide enterprise-class, time-tested and proven core system insurance software solutions through standalone, subscription-based and cloud-based business models. These solutions enable smaller providers of insurance services and specialty products to compete and grow their businesses using the same powerful technology tools available to major insurers. “These software solutions, out-of-the-box and delivered via the cloud for relatively little upfront investment, enable specialized service providers, such as Regional Carriers, Managing General Agencies (MGAs) and Third-Party Administrators (TPAs), to have a fully-functioning core system platform to run all aspects of their business,” says Glenn Anschutz, OneShield’s Chief Executive Officer. “Our cloud-based core systems allow insurance organizations to deploy a customer-centric operating model that is configurable to how they do business, and helps reduce overhead expenses, enhanced service quality, and ramp-up business acquisition capabilities and new product speed-to-market.” All OneShield Market Solutions are delivered in a secure cloud-environment, focused on lowrisk deployment and time-to-market advantages. Each offering is function and feature rich with pre-existing content and workflows that are easily configured by a powerful design tool. The solutions portfolio includes Core System Software for: Managing General Agencies An end-to-end policy management system that provides the ability to manage submissions, rate, generate proposals, track carrier clearance and even bind multiple lines of business for multiple carriers — complete with automated workflows and rules. Third-Party Administrators A fully functioning claims administration system with account management, TPA billing and time tracking, document management, and detailed reporting and analysis — supporting various lines of business including workers’ compensation, general liability, property, commercial automobile and specialty lines. Workers Compensation Administrators A feature-packed NCCI compliant software platform for processing workers compensation-related submissions, rating, quoting, policy management, claim administration, billing and accounts receivable, time tracking, document management, self-serve Web portals, and detailed reporting and analysis. Risk Pool Organizations From submissions to renewals, and on to compliance, contract management and representative compensation, Risk Pools and Affinity Groups can quickly and easily customize workflows, business rules, codes, tables, forms and documents to match unique processes and business opportunities. Regional Insurers From carrier submissions to policy renewals, and on to claims intake and file closure, you can quickly and easily customize all the system to suit the unique needs of regional and mutual insurance companies, including setting specific rules for service level agreements, number of claims handled, pricing, special notification requirements and other variables. For larger national and global insurers, OneShield continues to enhance features and offerings within its flagship enterprise solution. OneShield Enterprise, a configurable end-to-end core system software solution suite for policy management, claims, billing, rating, product configuration, and business intelligence and analytics. Lowering total cost of ownership, the enterprise solution cost-effectively streamlines every stage of the policy lifecycle with easily customizable interfaces, workflows, rates, rules, forms and transaction processing methods — all with detailed reporting and statistical analysis. INTERESTED IN AN INTERVIEW? CONTACT: Nancy HinesSenior Director, Corporate CommunicationsOneShield Inc.T: 803.790.4200 | M: 803.309.9459 | E: nhines@oneshielddesign.ca
Categories Press Release Private: Federated Mutual Insurance Company chooses OneShield Insurance Software for enterprise transformation Post author By Matthew Post date October 22, 2014 No Comments on Private: Federated Mutual Insurance Company chooses OneShield Insurance Software for enterprise transformation Federated Mutual Insurance Company Chooses OneShield Insurance Software for Enterprise Transformation National insurance provider for U.S. businesses plans to enhance access to customer information, increase collaboration capabilities, augment strategic analysis, and reduce expenses by migrating to OneShield for end-to-end policy administration Marlborough, MA — October 22, 2014: Federated Mutual Insurance Company (Federated), which provides multiple lines of insurance coverage to general and specialty U.S. businesses, has selected OneShield, Inc. to migrate from its current legacy software system to a best-in-class core software platform for commercial lines policy administration. “Among the strategic drivers of our modernization initiative is a desire to move away from potentially aging technology that could limit future growth,” says Jim Thon, Executive Vice President – Director of Insurance Operations of Minnesota-based Federated. “At the same time, we saw OneShield could provide a core systems platform that enhances our ability to confidentially share customer information among our teams, improves collaboration, reduces manual processes and duplication, offers more quality data for strategic analysis, and allows us to focus on capabilities that demonstrate value to our customer.” Federated went through a lengthy due diligence and interview process of over two years to choose its new systems provider. In the end, it chose OneShield based on the strength of the software’s ease of configurability and its lower overall Total Cost of Ownership. On the latter point, Federated saw it could achieve a high level of self-sufficiency in the future using OneShield’s user-friendly configuration tools, lower overall costs by leveraging a single platform proven to support the full product set of personal and commercial business lines, and benefit from the software system’s simplified and low-cost upgrade process. “We are very proud to be selected by Federated to help enhance its core systems and policy administration capabilities,” says Liza Smith, OneShield’s Senior Vice President, Sales and Marketing. “Our enterprise software platform allows carriers to deploy a customer-centric operating model that is ideally suited to insurers like Federated that provide multiple lines of coverage to its business customers. With our software, carriers can eliminate any internal “silos” or workflow obstacles with an all-in-one configurable platform that is easily accessible to all internal staff and underwriters, and even external market partners.” OneShield® Policy™ OneShield® Policy™ is a configurable end-to-end policy management software system that cost-effectively streamlines every stage of the policy lifecycle, allowing business and technical users to easily customize its interface, workflows, rates, rules, forms and transaction processing methods. Insurance carriers can automate and simplify key processes in policy submissions, qualifications, rating and quotes processing, issuances, endorsements, renewals and cancellations, new product launches, and premium audits — all with detailed reporting and statistical analysis. INTERESTED IN AN INTERVIEW? CONTACT: Nancy HinesSenior Director, Corporate Communications OneShield Inc.T: 803.790.4200 | M: 803.309.9459 | E: nhines@oneshielddesign.ca **************** About OneShield Inc.OneShield, Inc. delivers core business software solutions to the global P&C and General Insurance industry. Our portfolio of standalone applications, and subscription- and cloud-based products, includes enterprise-class policy management, billing, rating, product configuration, and business intelligence and analytic solutions that leverage a tool-based open architecture and single data model platform to streamline your business. OneShield Insurance Software automates and simplifies the complexities of core systems with targeted solutions, seamless upgrades, collaborative implementations, and lower total cost of ownership. With its corporate headquarters in Marlborough, MA and offices in Australia, Canada and India, OneShield, Inc. has a combined 44 products in production across all commercial, personal and specialty lines of business. To learn more, visit oneshield.com. About Federated Mutual Insurance CompanyHeadquartered in Owatonna, Minnesota, Federated Mutual Insurance Company is a multi-lines insurer that seeks to meet all of its clients’ insurance needs including property, liability, workers compensation, business auto, group health, and life and disability income. Federated also specializes in business insurance for a wide variety of industries, ranging from auto service centers to the petroleum sector to wholesale operations. For more than a century, Federated has provided peace of mind to business owners through valued insurance protection offered in 48 states and the District of Columbia. Formed in 1904, Federated employs nearly 2,300 people across the U.S., including in its Phoenix, Arizona regional office and other service centers throughout the country. Today, over 400 trade associations and industry organizations recommend one or more of Federated’s programs. The company is rated A+ (Superior) by A.M. Best Company. About OneShield Software OneShield Software delivers core business software solutions to the global insurance and broader financial services industry, deployed in the cloud or on premise. Our portfolio of standalone, subscription, and cloud-based software products includes enterprise class policy management, billing, claims, illustration, product configuration, business intelligence, and analytics solutions that leverage a tool-based open architecture and single data model platform to streamline yourbusiness. Visit us at oneshield.com or contact us now to learn how we can help simplify your business and get your billing transformation under way. OneShield Software Global Locations OneShield India Pvt Ltd Unit 401, 402, 4th floor, Tower A,Unitech Cyber Park Sector 39Gurgaon, Haryana Pin 122002India +091 124 4856100hrindia@oneshielddesign.ca OneShield Canada 888 663 2565infoca@oneshielddesign.ca OneShield Australia Level 26 44 Market StreetSydney NSW 2000Australia +61 2 9089 8708infoau@oneshielddesign.ca OneShield United Kingdom +001 774 348 1000infouk@oneshielddesign.ca