As Hiscox continued to rapidly grow its business in the US, it required a single technology platform that had the ability to meet both the demands of its operations and the evolving needs of their clients. Hiscox sought a flexible platform with the ability to communicate with external systems efficiently and attain speed-to-market capabilities that match the fast-paced segments they serve.
Seeking to achieve greater efficiencies and productivity and, most importantly, a seamless contemporary digital client experience, Hiscox implemented the OneShield Enterprise platform end-to-end solution for policy, billing, claims, and reporting. Hiscox gained benefits from competitive advantages, including pre-existing insurance content, features, and functions that could be configured to their unique workflows and processes.
OneShield Enterprise’s customer-centric approach and highly extensive applications continue to support Hiscox’s longstanding commitment to excel at customer service while providing innovative specialist insurance solutions.