Privilege Underwriters Reciprocal Exchange (PURE)


PURE’s focus is specifically high net worth individuals with complex underwriting requirements. When PURE began their search for a policy management solution, they knew they wanted a flexible tool‐based platform geared towards easy deployment to facilitate the rapid introduction of their unique policy products to a very challenging market. Their aggressive goal was to have a complete best‐of‐class ASP solution in place within 6 months.


OneShield’s configurable tool‐set enabled PURE to customize their unique workflows, allow their business experts to define, develop and deploy the implementation and manage the overall maintenance of their products.

With OneShield’s powerful CRM features, today PURE maintains all third‐party relationships with one application eliminating the need for multiple integration points and ultimately providing faster service to agents. Additionally, the integration of document e‐Delivery with OneShield has led to enhanced service to PURE’s members (policyholders) and agents, as well as a reduced environmental footprint.

“In OneShield Software, PURE has found a partner with a similar view of the purpose of technology: to enhance efficiencies and provide exceptional service. E‐Delivery is a great example of one of the innovative ways that OneShield has helped PURE respond to the needs of our members and agents. Our ability to configure OneShield’s workflow to make electronic delivery a default option for delivering documents securely has helped us save in excess of 50,000 printed pages while providing a fast, simple and reliable service.”

Senior Vice President and Chief Information Officer, PURE