Distribution is the fastest-changing facet of property and casualty (P&C) insurance.
The role of agents in both personal and commercial lines is morphing almost as quickly as emerging technologies are entering and changing the industry. Agents once controlled the lion’s share of responsibilities across insurance product distribution, assisting clients from risk selection through to pricing. Their roles are now evolving with the introduction of insurtech, perhaps transitioning to becoming tech-enabled advisors in the future.
These industry changes are creating questions and exciting new opportunities for insurance technology and strategy leaders, with mobility emerging as a fundamental insurtech capability in the next few years.