Marlborough, MA – July 24, 2025 – OneShield, a leading provider of core insurance technology solutions for property and casualty insurers and MGAs, has appointed Doug Moore as its new Chief Innovation Officer. In this newly created role, Moore will lead OneShield’s push to embed artificial intelligence across its product portfolio and operations, reinforcing its near-term commitment to becoming an AI-first organization.
Moore brings over 30 years of experience across insurance, enterprise software, and cloud platforms. He has held leadership roles at companies including Guidewire, ISCS, and Command Alkon, and most recently founded Approck Cloud, an R&D consultancy focused on generative AI and serverless applications. Known for delivering practical, scalable innovation, Moore has built a career helping businesses apply emerging technology to solve complex challenges.
“OneShield’s commitment to responsible innovation and practical AI adoption is exactly what the insurance industry needs right now,” said Moore. “This is an opportunity to equip insurers with tools and training that help solve real problems, not just follow the hype.”
His appointment underscores OneShield’s focus on delivering future-ready solutions for its clients. Over the next year, Moore will focus on building a culture of hands-on innovation across the company, deploying tools and training programs designed to make artificial intelligence technologies more approachable, useful, and grounded in the realities of insurance operations.
“Doug brings a unique combination of technical depth and industry perspective,” said Tony Villa, CEO of OneShield. “As we continue to invest in AI and advance our platform, he’s helping us focus on what matters most: delivering practical tools that drive real business value for our customers.”
Moore will also oversee the rollout of internal programs that encourage cross-functional experimentation, simplify access to AI capabilities, and ensure alignment with governance and security standards. The goal is to empower teams across OneShield and its client base to move from concept to execution, fast.
“The next chapter of insurance technology is already taking shape,” said Moore. “At OneShield, we’re not just watching it happen, we’re building the infrastructure to lead it.”
For more information or to schedule a media interview, please contact:
Kaitlyn Jakovcic Sr Product Marketing Manager OneShield
Email: kjakovcic@oneshield.com
OneShield develops and delivers modern, flexible core systems to P&C carriers and MGAs. Built for speed, configurability, and real-world operations, OneShield’s policy administration, billing, and claims products have a proven track record helping insurers modernize without the cost, risk, and timelines typically associated with other vendors. Today, insurers process over $15B in premiums on OneShield platforms.
OneShield Enterprise (OSE) is a cloud-optimized core platform for insurers and MGAs writing personal, commercial, or specialty lines of business. OneShield Market Solutions (OMS) delivers a scalable, carrier-grade platform as a managed service for fast-moving commercial property, liability, and specialty carriers and MGAs. OneShield AI Hub is a secure platform that arms insurers with the latest AI and LLM capabilities without exposing private data, compatible with OSE, OMS, or any core system.
Learn why insurers trust the OneShield team to deliver at oneshield.com.