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Post-Production

Our goal is to support your unique needs, through staff augmentation or mentoring, so your team can move toward greater operational efficiency.

Upgrades, patches, and fixes are deployed by our support services team. Regardless of the solution you choose, we make it easy for your IT team.

Training

Our cost-effective training program builds savvy, proficient users within your organization for every OneShield solution. OneShield training is developed by software and insurance professionals with years of experience as business analysts, underwriters, systems analysts, project managers, and developers, who’ll work with your organization to build a training plan that meets your business goals.

Courses use hands-on training exercises and proven reference materials

Curriculum covers object modeling, product definition, and workflow design

Content for every user type, from managers who need the basics to programmers who need the details

Client Support

A dedicated 24/7 Client Services team is focused on the needs of post-production clients, with around-the-clock global support to give you what you need, when you need it.

Support Line
(774) 348-1175; (888) 663-2565 (option 1)

Support Email
support@OneShield.com

Support that’s never outsourced: it always comes from OneShield

Dedicated 24/7 Client Services

Device availability and performance monitoring

Network, storage, database, process and service, and transaction monitoring

Upgrades, patches, and fixes deployed by our own support services team