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Elevate your personal lines business with advanced technology
In the evolving personal lines landscape, insurers face intensified competition, shifting customer preferences, and emerging risks, compounded by regulatory complexity. By automating policy administration and streamlining claims handling, it enables insurers to operate more efficiently. A modern core platform empowers insurers to offer customized policies, effectively manage risks, and provide superior customer experiences, reinforcing their competitiveness and resilience in the insurance sector.
That’s where OneShield comes in.
That’s where OneShield comes in.
Functionality Highlights
OneShield's Policy, Billing, and Claims Administration Solutions provide some unique functionality tailored to the needs of Personal Lines insurers. Beyond the core features, here are some key highlights:
Policy
Policy Management
Key functionality:
Streamlined underwriting and policy issuance
Ability to override premiums at the policy, coverage, and rate factor level
Moratorium and suspension automation
Seamless endorsement management for policy changes
Easy maintenance allows for reusability across products and programs
Tools to streamline the processing of large schedules of assets
Manage customer data at an account and policy level
Reinsurance tracking capabilities
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Billing
Billing and Accounting
Key functionality:
Flexible billing options to accommodate various payment preferences
Integration with accounting systems for accurate financial reporting
Automated invoice generation and premium calculations
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Claims
Claims Management
Key functionality:
Customer-friendly claims reporting and tracking
Efficient claims intake and processing via a web portal, email, or manual entry
Agency and customer portals for reporting and tracking loss statuses
Integration with third-party claims adjusters and repair services
Automated coverage identification based on loss information
360-degree claim summary view
Swift and transparent claims processing
Assignment administration to internal and/or external parties through tasks, diaries, notes, etc
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Analytics
Analytics & Reporting
Key functionality:
Real-time data analytics for risk assessment and market insights
Data-driven decision-making for profitable growth
Comprehensive reporting to monitor performance and customer behavior
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Customer Engagement
Customer Engagement
Key functionality:
Self-service portals for policyholders to access information and perform actions
Personalized communication to enhance customer relationships
Uncredentialed consumer portal for anonymous quoting
High customer satisfaction and retention rates
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Client Success
From Startup to Market Leader: The Journey of PURE Insurance
Jason Lichtenthal, SVP & CIO, PURE Insurance
Related resources
OneShield solves the complex technology needs of Startups. Check out how:

