ONESHIELD MARKET SOLUTIONS / POLICY & BILLING

Policy and billing, managed for you

Policy & Billing in a single module, full policy life cycle with robust billing functionality and subledger capabilities. Expand into new lines through configuration, not custom development.

Back to Market Solutions

Everything policy and billing touches, on one platform

End-to-End Policy Lifecycle

Real-time quoting, binding, issuing, and servicing, with pre-configured content supporting 60+ lines of business on a single platform.

Customer Center

A transparent, 360-degree view of existing and prospective accounts and partners, with entity and risk management, commission tracking, and license tracking.

Integrated Information

Diary entries with automatic escalation, system and user-created notes, and template-generated correspondence, all from one document repository.

Reporting

Over 30 standard operational and transactional report templates, plus configurable ad hoc reports built with design tools for business users.

Visualization

Track appointments, daily activities, critical alerts, open workflow items, open applications, submissions, policy records, and documents across the platform.

Technology Ecosystem

Integrate with financial and general ledger systems and payment gateways, with room to add other third-party solutions.

Comprehensive Pricing Strategy

Our annual fee includes the software license, maintenance, hosting, support, implementation, and a defined number of annual managed service hours. Upgrades ship monthly, so you're always on the latest version of OneShield Market Solutions, with known costs upfront and none of the sticker shock of typical time-and-materials implementation and support models.

No large upfront implementation fees

Annual service hours allotment

Monthly upgrades and enhancements

Core Capabilities Inside Policy & Billing

Policy

Quote to bind, without the manual handoffs

OMS automates the full policy lifecycle end to end, from new business through renewals, so underwriters spend time on judgment calls, not data entry.

Key features:

White check mark inside a blue circle indicating confirmation or approval.

Real-time quoting, binding, issuing, and servicing

Spreadsheet rating via microservices

Automated renewals and audits

Fully integrated document management

Underwriting and carrier clearance

All customizable to requirements specific to your company or state

Support for quota-share/subscription policies

Simplified webpage layout with blue header, progress bar, input fields on left, and highlighted section with button on right.

Workflows

Workflows built for underwriting, not against it

Pre-configured rules automate straight-through transactions while flagging exceptions for review, with manual overrides available when underwriters need to step in.

Key features:

Pre-configured, industry-standard workflows for MGAs and insurers

Embedded underwriting rules engine

Straight-through processing and exception-focused underwriting

Allow underwriter discretion in rating (overrides, surcharges, manual premium)

Tailorable to meet your unique requirements

User interface with list items, one highlighted with a blue button, text boxes, and a blue action button.

Forms

The right form, every time, automatically

Rules-based logic attaches and orders forms by jurisdiction, line of business, and coverage, supporting static, dynamic, and manuscript formats.

Key features:

Rules for automatic form attachment and form order

Support for static or dynamic forms

Support for manuscript or externally sourced forms

Digital

Self-service where your agents and customers expect it

Agent and customer portals, digital payment options, and eSignature integrations reduce phone and email volume for routine transactions.

Key features:

Enhance the user experience with agent and customer portals

Enable digital payments

Streamline processes with eSignatures

Digital form interface with progress bar, text fields, radio buttons, and a large blue submit button.

Billing

Billing that matches how you actually get paid

Flexible payment plans, automated cash application, and built-in GL integrations handle the billing complexity of agency, broker, and multi-payor accounts.

Key features:

Custom billing plans

Invoicing for agency/broker-billed or multi-payor options and transactions

Built-in integrations to payment gateways and lock boxes

Automated cash application

Automated NOIC and cancellation processing

Fee management (automated and manual)

Combined/Account billing support

Built-in integrations with general ledger systems