Our white-glove approach means dedicated strategic contacts and regular executive engagement throughout your journey. Unlike with larger competitors, you work directly with our product and insurance experts. Our unified data model and single configuration tool eliminate the complexity of managing multiple systems and vendor relationships.

We support the full spectrum from startups to multi-billion-dollar carriers and MGAs. Our customers write 60+ lines of business across personal and commercial insurance, including complex specialty and E&S products. We're uniquely equipped for carriers and MGAs with complex requirements and those looking for a partner, not "just a vendor."

You receive a copy of our base system on Day 1, then work with integrated OneShield product and delivery teams to configure your specific needs. We start with your product model definition and most critical requirements, enabling rapid iterations and regular demos. A working Model Office build, configured to your product and ready to demo, can be in place in as little as 12 weeks.

It starts with how our teams are built. Every OneShield implementation is led by a joint team of product and delivery experts working side by side. Our product team members bring deep platform knowledge and insurance expertise. Our delivery specialists translate your requirements into working configurations. Because these teams operate as one unit, implementation moves faster: decisions don't stall waiting for answers from a separate product organization, and your build reflects platform best practices from day one. It's a model designed for quality and velocity, not just good intentions.

AI is embedded directly into the OSE interface, including BI agents, underwriting assistants, and claims submission tools. We also integrate with our AI Hub platform for advanced capabilities and are continuously expanding AI functionality across implementation acceleration and operational intelligence.

Yes. OneShield Designer is a no-code/low-code configuration tool that lets both business and technical users modify products, rules, workflows, and UIs without custom development. Because it's a single tool across the entire platform, your team learns it once and applies it everywhere. Combined with a library of pre-built insurance content, carriers and MGAs can launch new products or modify existing ones significantly faster than with platforms that require development cycles for every change.

Because OSE is built on a unified data model, your policy, billing, claims, and reinsurance data lives in one place rather than being siloed across separate systems. The platform includes near real-time dashboards, pre-built reports, and self-service analytics that business users can run without relying on IT. For carriers and MGAs that need deeper analysis, the single data model also makes it straightforward to connect external BI tools or feed data into your broader analytics ecosystem.