Pennsylvania Financial Responsibility Assigned Claims Plan deploys OneShield’s as-a-Service cloud-based solution


Pennsylvania Financial Responsibility Assigned Claims Plan Deploys OneShield’s As-a-Service Cloud-based Solution

February 25, 2016

Marlborough, MA – February 25th, 2016: OneShield Software and Pennsylvania Financial Responsibility Assigned Claims Plan (PFRACP) have released OneShield Market Solutions’ cloud-based claim administration system into production within eight months. This automated claims solution allows PFRACP to deliver greater efficiencies along with enhanced operational benefits, increased bandwidth, and claims processing automation – all while enhancing cost containment.

“We are very pleased that, with close collaboration, PFRACP was able to get into production as quickly as they did on our As-a-Service platform,” says William Kuebler, Chief Executive Officer of OneShield Market Solutions. “Our cloud-based solution and agile deployment techniques allow TPAs such as PFRACP to implement a comprehensive claims management platform in a very short time, by industry standards, while significantly lowering their costs.”

With the objective of automating time-consuming and costly manual processes in the handling of claims, PFRACP’s executive team chose OneShield Market Solutions’ module for Third-Party Administrators (TPAs) after a six-month search to replace its outdated legacy claim administration system.

“Our goal was to implement a system with limited interruption to current daily productivity and enable us to handle a larger caseload without the need to add staff,” says PFRACP’s Claim Manager, Rob Carver. “The OneShield team understood our unique claims requirements and significantly streamlined our processing.”

OneShield’s claim administration application for TPAs is a cost-effective, secure, and highly configurable claims offering supporting multiple accounts and lines of business with automated workflows and rules, designed specifically to meet the unique needs of TPAs.

The flexible and scalable nature of the cloud solution allowed OneShield and PFRACP to rapidly convert and import over 70,000 claim files from almost two decades of activity, as well as millions of file notes and journal entries.

OneShield’s cloud application also makes it easier for PFRACP to easily share electronic files and documents with third parties using a secure web portal; previously, a time-consuming and expensive manual process that involved physically copying and shipping files to legal counsel and other parties.

Media Contact

For more information or to schedule a media interview, please contact:

Janice Merkley VP, Marketing
OneShield Software

Telephone: +1 774-348-1000


About OneShield

OneShield provides business solutions for P&C insurers and MGAs of all sizes.

OneShield’s cloud-based and SaaS platforms include enterprise-level policy management, billing, claims, rating, relationship management, product configuration, business intelligence, and smart analytics.

Designed specifically for personal, commercial, and specialty insurance, our solutions support over 90 lines of business. OneShield’s clients, some of the world’s leading insurers, benefit from optimized workflows, pre-built content, seamless upgrades, collaborative implementations, and pricing models designed to lower the total cost of ownership.

Our global footprint includes corporate headquarters in Marlborough, MA, with additional offices throughout India.

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