eBooks & Whitepapers

UX through UI: Navigating customer expectations.


In this guide, Vivek Gujral, CTO and Co-Founder at OneShield, discusses user interfaces (UIs), communication channels, and how to enable the engagement that your policyholders expect.

This includes an overview of:

  • Top 5 communication channels for insurers.
  • 4 user categories of interaction.
  • Most appropriate communication channels for each user type.
  • How user interfaces integrate with the OneShield Platform.

Who should read this?

Are you tasked with offering the most compelling consumer-driven or focused technology experiences? This guide offers you the blueprints.