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Intelligent Insurance Operations
OneShield

Enterprise

Policy, billing, claims, and reinsurance unified on a single data model, with AI embedded where your teams work: underwriting assistants, BI agents, claims intake, and more built into the platform. All delivered through a white-glove partnership.

One Platform, One Experience

Policy, Billing, and Claims run on a single platform, so your teams get one consistent experience across the entire insurance value chain. Pre-built workflows and rules define what works out of the box, and OneShield Designer lets business and technical users configure products themselves.
Pre-built use cases define end-to-end functionality available on day one
Role-based design tools let teams collaborate without waiting on developers
Extend and personalize the application with OneShield Designer, no custom code required
Customer-centric views and a carrier workbench give full visibility across the policyholder lifecycle

Unified Core Functions

A microservices architecture gives you flexibility and scalability. It reduces expenses, improves efficiency, and optimizes service delivery with built-in insights and analytics. Take OneShield Enterprise as a full suite or as stand-alone modules.
Policy
Automate every insurance transaction across personal, commercial, and specialty products, from new business and renewals to endorsements and cancellations.
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Billing
A complete payment and receivables system that streamlines invoicing, reconciliation, and reporting while keeping pace with changing customer expectations.
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Rating
Support multiple writing and rating companies with full version control, no matter how many active rate books or filing adoptions you manage.
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Claims
Manage claims from FNOL to file closure at the incident level, one step above individual claims, so you can detect fraud sooner, act on loss control, and deliver a better customer experience.
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Relationship Management
Track agents, brokers, vendors, and claimants in one central repository, with full partner hierarchy, licensing, and account history built in.
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Built into the platform, not bolted on

Reinsurance
Get unified visibility and control over your reinsurance relationships.
Reporting
Run detailed management, financial, operational, statistical, or marketing reports across the platform.
Insurance Content
Use our library of base use cases and pre-built line-of-business content to give implementation a head start.
“Before making this decision, we extensively researched the latest technologies available within our industry. It validates that OneShield Policy remains the best platform for our technology transformation and plans for future growth.”
Timothy Shine, Erie's SVP of Information Technology

Modern Core, Without the Guesswork

Understand what makes a core platform genuinely modern, not just newer, and what to look for before you commit to a transformation. Download the guide for a closer look.
Download Guide

Frequently Asked Questions

Didn't find the answer you were looking for? Feel free to contact us anytime.
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What makes OneShield Enterprise different from other core systems?
Our white-glove approach means dedicated strategic contacts and regular executive engagement throughout your journey. Unlike with larger competitors, you work directly with our product and insurance experts. Our unified data model and single configuration tool eliminate the complexity of managing multiple systems and vendor relationships.
What types of customers do you work with?
We support the full spectrum from startups to multi-billion-dollar carriers and MGAs. Our customers write 60+ lines of business across personal and commercial insurance, including complex specialty and E&S products. We're uniquely equipped for carriers and MGAs with complex requirements and those looking for a partner, not "just a vendor."
How does your Model Office implementation work?
You receive a copy of our base system on Day 1, then work with integrated OneShield product and delivery teams to configure your specific needs. We start with your product model definition and most critical requirements, enabling rapid iterations and regular demos. A working Model Office build, configured to your product and ready to demo, can be in place in as little as 12 weeks.
How is your white-glove approach better than everyone else who claims good customer service?
It starts with how our teams are built. Every OneShield implementation is led by a joint team of product and delivery experts working side by side. Our product team members bring deep platform knowledge and insurance expertise. Our delivery specialists translate your requirements into working configurations. Because these teams operate as one unit, implementation moves faster: decisions don't stall waiting for answers from a separate product organization, and your build reflects platform best practices from day one. It's a model designed for quality and velocity, not just good intentions.
How does AI integration work with OneShield Enterprise?
AI is embedded directly into the OSE interface, including BI agents, underwriting assistants, and claims submission tools. We also integrate with our AI Hub platform for advanced capabilities and are continuously expanding AI functionality across implementation acceleration and operational intelligence.
Can business users configure products and workflows without developer support?
Yes. OneShield Designer is a no-code/low-code configuration tool that lets both business and technical users modify products, rules, workflows, and UIs without custom development. Because it's a single tool across the entire platform, your team learns it once and applies it everywhere. Combined with a library of pre-built insurance content, carriers and MGAs can launch new products or modify existing ones significantly faster than with platforms that require development cycles for every change.
How does OneShield Enterprise handle reporting and data access?
Because OSE is built on a unified data model, your policy, billing, claims, and reinsurance data lives in one place rather than being siloed across separate systems. The platform includes near real-time dashboards, pre-built reports, and self-service analytics that business users can run without relying on IT. For carriers and MGAs that need deeper analysis, the single data model also makes it straightforward to connect external BI tools or feed data into your broader analytics ecosystem.