Articles & Briefs

Making insurance more human.


This article highlights the importance of a customer-centered approach to underwriting. The insurance industry is experiencing a technological renaissance, and many forward-thinking commercial underwriters are already exploring how new technology can modernize underwriting by increasing flexibility, enhancing efficiency, and delivering a top-notch customer experience (CX).

Who should read this?

Insurance professionals interested in a more holistic approach to customer experience and adapting to meet customer expectations.