Making Insurance More Human

 

Overview:

This article highlights the importance of a customer-centered approach to underwriting. The insurance industry is experiencing a technological renaissance and many forward-thinking commercial underwriters are already exploring how new technology can modernize underwriting by increasing flexibility, enhancing efficiency, and delivering a top-notch customer experience (CX).

Who should read this?

Insurance professionals interested in a more holistic approach to customer experience and adapting to meet customer expectations.

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